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Medical Office Coordinator-Stratham Family Practice

Beth Israel Lahey Health

Stratham, NHFull-timeNo compensation foundTracked 1mo agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Stratham, NH
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

BCLS Within 6 Months Of Hire

Job overview

Beth Israel Lahey Health is hiring a Medical Office Coordinator-Stratham Family Practice. The Medical Office Coordinator at Core Physicians provides administrative support to physicians, clinical staff, and patients, handling scheduling, patient referrals, data entry, medical records, office supplies, and daily banking while delivering superior customer service and maintaining a therapeutic environment.

Key focus areas include Utilize superior customer service skills to greet, check‑in/check‑out, schedule patients, answer phones and take messages., Collect co‑pays and patient balances, verify insurance eligibility, and update patient demographics., and Post payment and adjustment transactions, balance daily journal and close batches, and prepare bank deposits..

Successful candidates bring High School Graduate Or Equivalent, 1-3 Years Experience In Customer Service Environment, and BCLS Within 6 Months Of Hire. Important skills include Customer Service, Scheduling Patients, Answering Telephones, Taking Messages, Collecting Co-Pays, and Collecting Patient Balances. Preferred (not required): Mentoring New Staff, Training New Staff, Telephone Communication, and Medical Records Management.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceScheduling PatientsAnswering TelephonesTaking MessagesCollecting Co-PaysCollecting Patient BalancesVerifying Insurance EligibilityUpdating Patient DemographicsPosting Payment and Adjustment TransactionsBalancing Daily JournalClosing BatchesProviding Patient ReferralsAssigning New Patients to a ProviderFollowing Standard Work ProtocolsSensitivity to Patient ComfortConfidentialityMaintaining Therapeutic EnvironmentMentoring New StaffTraining New StaffOrder and Referral ReconciliationCollection of Co-PaysVerify Insurance EligibilityUpdate Patient DemographicsPost Payment and Adjustment TransactionsBalance Daily JournalClose BatchesProvide Patient ReferralsAssign New Patients to a ProviderFollow Standard Work ProtocolsSensitivity to Patient's ComfortPrepare and Deliver Bank DepositsMentor and Train New StaffSchedulingDirecting InquiriesPatient ReferralsData EntryMedical Records SupportMaintenance of Office SuppliesDaily BankingGreeting/Check in/Check OutPatient BalancesBalances Daily JournalAssigns New Patients to a Provider & Care TeamFollows Standard Work ProtocolsMaintaining a Therapeutic EnvironmentTelephone CommunicationMedical Records ManagementOffice Supplies ManagementBanking ProceduresStaff Training

Qualifications

High School Graduate or Equivalent1-3 Years Customer Service ExperienceBCLS Within 6 Months of Hire

Benefits

Medical Insurance
Dental Insurance

Full job description

Medical Office Coordinator-Stratham Family Practice

Core Physicians LLC

Req#15422

Req#: 15422

Full Time,Day Shift 7:30am – 4:00pm

Core Physicians, part of Beth Israel Lahey Health, is a community-based, multi-specialty medical group dedicated to improving the health of individuals and families across the Seacoast region. With more than 200 healthcare providers across 20 specialties, Core Physicians delivers comprehensive, patient-centered care supported by advanced technology, collaboration, and compassion. Our close partnership with Exeter Hospital allows patients to access seamless, coordinated care within one trusted network.

At Core Physicians, you’ll find a supportive environment that values teamwork, innovation, and professional growth. Whether you’re part of our clinical, administrative, or support staff, you’ll play a key role in advancing our mission to deliver exceptional care and service to our community.

Why Join Us

  • Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment

  • Career advancement opportunities and ongoing education support

  • Standard weekday schedule (Monday—Friday) , with limited weekend or holiday rotations that promote teamwork and work–life balance across locations

  • Collaborative, physician-led organization that values input and innovation

  • Free onsite parking and convenient Seacoast New Hampshire locations

  • Culture grounded in respect, quality, and patient-centered care

The Medical Office Coordinator will provide administrative support to physician practice, clinical staff, and patients. Responsible for scheduling, directing inquiries, patient referrals, data entry, medical records support, maintenance of office supplies, and daily banking.

Requirements:

  • High school graduate or equivalent

  • 1-3 years experience in customer service environment

  • BCLS within 6 months of hire

Major Responsibilities:

  1. Utilizes superior customer service skills to perform daily administrative duties of the practice including greeting/check in/check out, scheduling patients, answering telephones and taking messages.

  2. Collection of co-pays , patient balances, verify insurance eligibility, update patient demographics Meets TOS payments, eligibility, and denial rate performance metrics as assigned by your standard work.

  3. Postspayment and adjustment transactions, balances daily journal and close batches every day May be asked to prepare and deliver bank deposits in accordance with established policies and procedures.

  4. May be asked to mentor and train new staff.

  5. Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices.

  6. Assigns new patients to a provider & care team to establish a care partnership. Ensures scheduling consistency (continuity of care) for their care team.

  7. Follows all standard work protocols and may be asked to complete order and referral reconciliation.

  8. Demonstrates sensitivity to the patient's comfort, confidentiality and concerns while maintaining a therapeutic environment for the patient and family in accordance with the provider and CORE standards.

  9. Provides coverage for other Core offices as requested.

  10. Other duties as assigned

Equal Opportunity Employer/Veterans/Disabled

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Medical Office Coordinator-Stratham Family Practice | Olive Jobs