Volunteer Services Coordinator Hospice
At a glance
Requirements
Credentials this posting asks for.
Job overview
AdventHealth is hiring a Volunteer Services Coordinator Hospice. AdventHealth seeks a Volunteer Services Coordinator to manage volunteer activities, maintain records, and support patient care through recruitment, training, and oversight, while collaborating with staff and community partners in a full‑time, day‑shift role in Altamonte Springs, Florida.
Key focus areas include Review incident reports and investigate conflicts involving volunteers, patients, and caregivers, Organize and participate in volunteer recognition programs, and Maintain accurate volunteer records and generate statistical activity reports.
Important skills include Microsoft Office Suite, Patient Database Systems, Telephone Protocol, Leadership Abilities, Problem Solving, and Computer Skills. Preferred (not required): Business Concepts.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
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Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
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Paid Time Off from Day One
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403-B Retirement Plan
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4 Weeks 100% Paid Parental Leave
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Career Development
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Whole Person Well-being Resources
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Mental Health Resources and Support
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Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
480 W Central Pkwy
City:
Altamonte Springs
State:
Florida
Postal Code:
32714
Job Description:
Schedule: Full time
Shift : Monday - Friday 8:30am- 5pm.
Location: 480 W. Central Parkway, Altamonte Springs – occasional travel for recruiting volunteer events
Reviews incident reports regarding conflicts between volunteers, patients, and caregivers, investigates and reports on findings, and observes volunteer work activities to evaluate performance. Organizes and participates in volunteer recognition programs. Maintains accurate records and provides timely statistical and activity reports on volunteer participation. Communicates with Patient Care Managers and others to determine specific needs for volunteers and assigns volunteers to assist in providing patient care services based on assessed needs. Participates in staff meetings, department meetings, in-services, and other related activities. Recruits, interviews, selects, and retains volunteers to support the patient census. Trains and monitors volunteers, placing them with patients or departments based on their strengths and weaknesses. Monitors volunteers' status and workload to ensure their services are utilized and assigned whenever available. Informs volunteers of policies, procedures, and standards of volunteer service. Develops and oversees newsletters and volunteer resources. Confers with volunteers to resolve grievances and promote cooperation and interest. Other duties as assigned.
Knowledge, Skills, and Abilities:
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Knowledge of basic to intermediate application of Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, as well as internet software. [Required]
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Knowledge of patient database systems. [Required]
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Knowledge of telephone protocol. [Required]
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Demonstrated leadership abilities with critical thinking and problem-solving skills. [Required]
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Strong computer skills with proficiency in Microsoft Office Suite and database applications. [Required]
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Organizational skills with attention to detail and the ability to multi-task. [Required]
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Excellent verbal and written communication skills. [Required]
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Must have strong diplomacy and collaborative skills, as well as be a strong facilitator with the ability to work independently and within a matrix organization. [Required]
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Ability to work with a diverse population and age groups, and develop positive relationships with volunteers, staff, and community partners. [Required]
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Working knowledge of volunteer principles of administration. [Required]
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Understanding of business and/or Human Resources concepts. [Preferred]
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Customer Service skills. [Preferred]
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Education:
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Associate [Preferred] • Field of Study:
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in a related field • Work Experience:
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2+ related experience [Required]
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Volunteer program support, HR onboarding, or healthcare volunteer experience [preferred] • Additional Information:
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N/A • Licenses and Certifications:
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N/A • Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$19.23 - $30.77 Background Screening Requirement (Florida Law)
Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.
Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.