Olive Jobs

Insurance Service Associate: Must be in Des Moines Metro

Robert Half Office Team

Clive, IAHybridContractNo compensation foundTracked 2w agoSeen in employer's feed 3 days ago
Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Don't just apply. Show up ready.

Olive works from this exact posting — no sign-up to start.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, with a diff of every change.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation
No compensation found
Location
Clive, IAHybrid
Schedule
Contract
Work Authorization
US work authorization required

Job overview

Robert Half Office Team is hiring an Insurance Service Associate: Must be in Des Moines Metro. The role partners with a respected insurance organization to provide remote customer service, handling policy inquiries, data verification, and documentation while supporting scheduling and multi‑system transactions in a hybrid environment.

Key focus areas include Assist customers by phone and email with policy‑related questions and requests, Conduct outbound follow‑up calls to provide updates and gather information, and Verify customer data and process account changes with precision.

Successful candidates bring One Year Customer Service Experience, Must Live In Des Moines Or Surrounding Area, and Legally Authorized To Work In United States. Important skills include Microsoft Word, Excel, Phone Etiquette, Customer Interaction, Data Entry, and Documentation. Preferred (not required): Strong Communication, Helping Customers, Managing Sensitive Information Accurately, and Providing Outstanding Service.

Skills & qualifications

RequiredNice to have

Skills

Microsoft WordExcelPhone EtiquetteCustomer InteractionData EntryDocumentationIndependent WorkOrganizedStrong CommunicatorWork IndependentlyStay OrganizedDelivering a Positive Customer ExperienceStrong Phone EtiquetteCustomer Interaction SkillsAccuracy in Data EntryStrong CommunicationHelping CustomersManaging Sensitive Information AccuratelyProviding Outstanding Service

Qualifications

Live in Des Moines or Surrounding AreaAt Least One Year of Customer Service or Client Support ExperienceLegally Authorized to Work in the United States

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
401(k) Match

Full job description

Description

We are partnering with a respected insurance organization to hire an Insurance Service Associate for a contract-to-hire opportunity. The ideal candidate is a strong communicator who enjoys helping customers, managing sensitive information accurately, and providing outstanding service in a remote work environment.

Key Responsibilities

  • Assist customers by phone and email with policy-related questions and requests.

  • Conduct outbound follow-up calls to provide updates and gather information.

  • Verify customer data and process account changes with precision.

  • Maintain organized records and detailed documentation.

  • Navigate multiple systems to research issues and complete transactions.

  • Support scheduling activities and customer service initiatives.

Please apply through our Robert half website or call 515.706.4974, Candidates must live in the Des Moines or surrounding area as the position is a hybrid role.

Requirements

Qualifications

  • Ability to work independently and stay organized in a remote setting.

  • Intermediate computer proficiency with Microsoft Word and Excel.

  • Commitment to delivering a positive customer experience.

  • At least one year of customer service or client support experience.

  • Strong phone etiquette and customer interaction skills.

  • Proven accuracy in data entry and documentation.

Please apply through our Robert half website or call 515.706.4974, Candidates must live in the Des Moines or surrounding area as the position is a hybrid role.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

You've read the whole posting — now see how you match it.

Evaluate my fit