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Patient Service Specialist - Float

Select Medical

San Tan Valley, AZFull-time$20–22/hrTracked 2w agoSeen in employer's feed 2 days ago
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At a glance

Compensation
$20–22/hr
Location
San Tan Valley, AZ
Schedule
Full-time
Work Authorization
Not specified

Job overview

Select Medical is hiring a Patient Service Specialist - Float. When patients enter the outpatient physical therapy center, they want an exceptional experience starting at the front desk. As a patient service specialist, you will manage both the patient side and business side of the center, ensuring smooth registration, scheduling, and communication.

Key focus areas include Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out, Schedule patient appointments in person and via phone, and Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders and business development team.

Important skills include Patient Registration, Appointment Scheduling, Insurance Verification, Insurance Authorization, 10-Key Typing, and Professional Communication. Preferred (not required): Bilingual English Spanish.

Skills & qualifications

RequiredNice to have

Skills

Patient RegistrationAppointment SchedulingInsurance VerificationInsurance Authorization10-Key TypingProfessional CommunicationBilingual English Spanish

Qualifications

High School Diploma or GED1+ Years Medical Office ExperienceInsurance Verification Experience1+ Years Front Desk ExperienceBilingual English Spanish SpeakingAbility to Walk Stand Bend and ReachAbility to Lift Up to 25 LbsVisual Acuity Sufficient for RecordsAbility to Speak and Hear Sufficiently

Benefits

Paid Time Off
Medical Insurance
Vision Insurance
Dental Insurance
401(k) Match

Full job description

Overview

Patient Service Specialist - Float

Queen Creek, AZ

Location: This position is for a PSS that is willing to travel between multiple locations. Applicant must be

flexibile with their time and location needs.

  • Home Clinic: 37200 N Gantzel Rd. Suite 260 Queen Creek,AZ 85140

Position Type: Full Time

Schedule: Monday-Friday

Compensation:$20.00 - $22.00/hour - based on experience

Why Join Us: (benefits for full-time at 32+ hours/week)

  • Start Strong : Our mentorship and orientation programs ensure a successful transition

  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance

  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings

  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

When patients enter our outpatient physical therapy center,we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

  • Schedule patient appointments in person and via phone

  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team

  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Qualifications

Minimum Qualifications:

  • High School Diploma or GED required

  • 1 Year of Medical Office Experience

  • Insurance Verification Experience

Preferred Qualifications:

  • 1 Year of Front Desk Experience

  • Bilingual (English/Spanish Speaking)

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift

  • Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift

  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

  • Ability to carry office supplies up to 10lbs

  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

  • Ability to speak and hear sufficiently to understand and give directions

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans

Location : Location US-AZ-Queen Creek

Job ID 378053

Position Type Full Time

Experience (Years) 0

Category Administrative - Administrative Services

Company Banner Physical Therapy

Min USD $20.00/Hr.

Max USD $22.00/Hr.

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