National Logistics IT Specialist

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

‎

Keep Technology Running. Keep Operations Moving.

At Kuehne+Nagel , technology is at the heart of our warehouse and logistics operations. As a National Contract Logistics IT Specialist , you will serve as a key partner to our Contract Logistics sites across the country, providing technical support, system administration, and operational technology expertise that enables efficient and uninterrupted supply chain operations. This role collaborates with local operations teams, regional IT resources, vendors, and business stakeholders to ensure technology solutions meet business needs while maintaining security, compliance, and system reliability.

How you create impact

Provide first and second-level support for Contract Logistics IT systems, applications, hardware, and network-related issues across multiple sites.

Support Warehouse Management Systems (WMS), transportation applications, RF devices, printers, scanners, and other operational technologies.

Troubleshoot and resolve incidents, service requests, and system performance issues while meeting defined service level expectations.

Coordinate system implementations, upgrades, testing, and deployment activities for new and existing logistics sites.

Partner with operations teams to identify process improvements and technology solutions that enhance productivity and customer service.

Monitor system health, network connectivity, and infrastructure performance to ensure maximum uptime and operational continuity.

Manage user access, permissions, account provisioning, and compliance with company IT security policies.

Work closely with vendors and internal IT teams to escalate and resolve complex technical issues.

Create and maintain technical documentation, procedures, training materials, and knowledge-base resources.

Support site startups, customer implementations, and technology-related projects as required.

Provide end-user training and guidance on business applications and operational technology tools.

Ensure compliance with company standards, cybersecurity requirements, and data protection policies.

What we would like you to bring

• Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field preferred.

• 3+ years of IT support experience in a logistics, warehouse, distribution, manufacturing, or supply chain environment preferred.

• Experience supporting Warehouse Management Systems (WMS), ERP platforms, RF devices, barcode scanners, mobile computers, and label printers.

• Strong troubleshooting skills across Windows environments, hardware, software, networking, and operational technologies.

• Knowledge of Microsoft 365, Active Directory, networking fundamentals, and endpoint support.

• Experience managing multiple priorities in a fast-paced operational environment.

• Strong communication and customer service skills with the ability to support both technical and non-technical users.

• Ability to travel periodically to support sites, implementations, and business initiatives.

What's in it for you

Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI- Onsite

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Individuals with a disability who require reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com

Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

This position relates to an available role and not a future talent pool.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.