Spa Sales and Guest Service Associate
Part-timeHand & Stone Massage and Facial Spa
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At a glance
Job overview
Hand & Stone Massage and Facial Spa is hiring a Spa Sales and Guest Service Associate. Hand & Stone Spa Associates host the spa, creating 5‑star experiences by connecting with clients, co‑workers, and the community, ensuring each service is memorable and exceptional while supporting the company’s mission to make every visit the highlight of a client’s month.
Key focus areas include Meet membership sales goals, Maintain detailed knowledge of service menu, and Provide excellent customer service to members and guests.
Important skills include Membership Sales, Detailed Knowledge Of Service Menu, Customer Service, Building Lasting Connections, Effective Communication, and Uphold Spa Cleanliness Standards.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits:
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Childcare Discounts
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Paid time off
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Training & development
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Employee discounts
Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
What sets Hand & Stone Apart:
• Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
• Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
Our Spa Associates:
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Meet membership sales goals
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Have a detailed knowledge of the menu of services
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Provide excellent customer service to members and guests, while building lasting connections.
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Effectively communicate sales, promotions, and service options with clients
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Uphold spa cleanliness standards
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Answer phones, schedule appointments, and file documents
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Perform various other duties as assigned
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Work 3pm to 9:30pm shifts
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Discounted/free services and PTO (paid time off) available if you work qualifying hours/schedules. SA413
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