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Food Runner - Solbar

Auberge Resorts Collection

Calistoga, CAFull-time$17.9/hrPosted 2w agoVerified open 5 days ago

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At a glance

Compensation
$17.9/hr
Location
Calistoga, CA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Auberge Resorts Collection is hiring a Food Runner - Solbar. The Food Runner / Expeditor at Solbar plays a vital role in delivering orders swiftly and accurately, coordinating communication between kitchen and front‑of‑house, and ensuring guests receive exceptional service in a luxury dining setting.

Key focus areas include Ensure communication in the kitchen between front of house and back of house teams by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes, Ensure that all orders are completed accurately, in time, and with the correct priority, and Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges.

Preferred (not required): Communication, Accuracy, Timeliness, and Customer Service.

Skills & qualifications

RequiredNice to have

Skills

CommunicationAccuracyTimelinessCustomer ServiceHousekeepingOrganizationFood Safety StandardsEnglish

Qualifications

Prior Experience in Customer Service or Similar RoleExperience in a Luxury SettingAbility to Work a Flexible ScheduleAbility to Work WeekendsAbility to Work Holidays

Full job description

Join our dynamic team as a Food Runner / Expeditor. In this key role, you'll play a vital part in our guests' experience by swiftly and precisely ensuring the smooth delivery of delectable orders from the kitchen to their tables, ensuring they have an exceptional dining experience.

  • Ensure communication in the kitchen between the front of house and back of house teams by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.

  • Ensure that all orders are completed accurately, in time, and with the correct priority.

  • Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges.

  • Assisting servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner

  • Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service

  • Operate, maintain and properly clean all restaurant equipment and fittings

  • Ensure that the expediting area and restaurant outlets are tidy, organized, and well stocked at all times

  • Ensure food is served in accordance with safety standards (e.g. proper temperature)

  • Check in with guests upon delivery of dishes and ensure they have everything they need, as needed.   Starting Rate - $17.90/hour

  • Prior experience in customer service or a similar role, in a luxury setting, is preferred.

  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.

  • Ability to communicate in English. Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information:  auberge.com

Connect with Auberge Collection on  Instagram ,  TikTok ,  Facebook , and  LinkedIn  @Auberge and #AlwaysAuberge

Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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