Patient Access Clerk
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At a glance
Job overview
Riverwood Healthcare Center is hiring a Patient Access Clerk. The Patient Access Clerk facilitates patient registration, including identification, demographic collection, financial verification, and compliance documentation. This role handles co-pay collection, cash reconciliation, and emergency patient arrivals, coordinating with various departments to ensure smooth patient flow. The clerk also manages incoming calls, schedules appointments, and provides excellent customer service in a fast-paced environment.
Key focus areas include Facilitate patient registration, including identification, demographic collection, financial verification, and compliance documentation, Handle co-pay collection and cash reconciliation, and Manage emergency patient arrivals.
Successful candidates bring High School Diploma Or GED and 1+ Years Customer Service Experience. Important skills include Computer Use. Preferred (not required): EMR, Excellian, General Medical Terminology, and Insurance Verification.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Full Time
Aitkin, Aitkin, MN, US
Salary Range: $19.07 To $22.17 Hourly
About the Position:
Responsible for facilitating patient registration, including identification, demographic collection, financial verification, and compliance documentation. Handles co-pay collection, cash reconciliation, and emergency patient arrivals while coordinating with departments for smooth patient flow. Manages incoming calls, appointment scheduling, and ensures excellent customer service in a fast-paced environment.
What we are looking for:
Minimum:
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High school diploma or GED required; an associate degree or certification in a healthcare-related field is highly preferred.
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Minimum of one year of customer service experience required, preferably in a healthcare setting.
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Proficiency in computer use required; experience with electronic health records is preferred.
Preferred:
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Experience using Excellian.
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General medical terminology.
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Insurance verification and/or patients registration experience.
What we offer:
At Riverwood Healthcare, treating our patients well starts with treating our employees well. We provide a culture that reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another.
Depending on eligibility, there are a wide-variety of benefits including health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, wellness benefits with on-site fitness center, and a time off package to maintain a healthy home-work balance.
EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.
Please Note: Offers of employment from Riverwood Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.
About us:
Riverwood Healthcare Center is a 25-bed Critical Access hospital with three full-service clinics in Aitkin, McGregor, and Garrison. Riverwood has recently expanded its footprint in Aitkin with a state-of-the-art surgical center.
Just two hours from the Minneapolis-St. Paul metro, this is an opportunity to live and work where others play in the heart of Minnesota’s Northwoods and beautiful lakes country. Enjoy access to an abundance of natural wonders, including lakes, rivers and streams, state parks, wildlife refuges, and ATV and bike trails for all your outdoor recreational activities.
Monday-Friday 7:30AM-4:00PM
FTE: 1.0 (80 Hours Per Pay Period)
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