Customer Service Account Coordinator
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At a glance
Job overview
Allied National Services is hiring a Customer Service Account Coordinator. Allied National Services seeks a reliable, upbeat, and assertive Customer Service Account Coordinator to join its corporate team, coordinating vendor services and handling customer requests via phone and email while ensuring service quality and company standards.
Key focus areas include Monitor daily attendance of employees, Schedule and coordinate special services via phone, and Perform pre- and post-service confirmations.
Important skills include Excel, Customer Service, Communication, Interpersonal Skills, Multitasking, and Organizational Skills.
Skills & qualifications
Skills
Qualifications
Full job description
Job Duties
Customer Service Account Coordinator
Allied National Services | Corporate Office
Allied National Services is seeking a Customer Service Account Coordinator to join our corporate team. We are looking for a reliable, upbeat, and assertive individual who thrives in a fast-paced environment and takes ownership of customer satisfaction.
This role is responsible for coordinating vendor services and responding to customer requests via phone and email, ensuring all services meet client expectations and company standards.
Key Responsibilities:
Monitor and ensure daily attendance of employees
Schedule and coordinate special services via phone
Perform pre- and post-service confirmations
Respond promptly to emails and phone inquiries
Maintain and update CRM systems
Follow up on equipment repairs and service-related issues
Process contractor invoices accurately and efficiently
Source, vet, hire, and onboard new contractors and employees
Schedule:
Monday – Friday, 8:00 AM to 4:30 PM
Qualifications:
2+ years of customer service experience in an office setting
Strong and consistent work history
Excellent multitasking and organizational skills
Confident decision-making with sound business judgment
Ability to prioritize in a fast-paced environment
Strong communication and interpersonal skills
Intermediate proficiency in Microsoft Excel
High attention to detail with strong follow-up skills in a high-volume environment
Management experience preferred but not required
Associate’s or Bachelor’s degree preferred but not required
Must be able to pass a criminal background check and E-Verify
Allied National Services is a proud EOE. All qualified applicants, regardless of race, color, religion, sex, sexual orientation,
gender identity and/or expression, marital/partnership/civil union status, family or parental status, national
origin, disability, military/veteran status, or any other factor, are encouraged to apply and will receive equal
consideration based on merit, qualifications, and business need.
Minimum Education Required
High School Diploma or Equivalent
Minimum Experience Required
2 - 20 years
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
No
Physical Required
Yes
Drug Test Required
Yes
Compensation
$30,000.00 - $60,000.00 / Annually
Postal Code
55407
Job Type
Full Time
Place of Work
On-site
Requisition ID
hq
Job Benefits
Not specified
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