Production Control/Order Entry/Customer Support
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At a glance
Job overview
Falls Fabricating LLC is hiring a Production Control/Order Entry/Customer Support. The Production Control/Order Entry/Customer Support role involves processing customer purchase orders, entering sales orders, and generating work orders to fulfill sales orders and stocking agreements. This position also provides support to Customer Service, including answering questions and resolving issues, and works with Accounting to maintain inventory control and accuracy. The role acts as a backup for Production Planning, Purchasing, Shipping, and Receiving transactions.
Key focus areas include Process customer purchase orders and enter sales orders, Generate work orders as required to fulfill sales orders and stocking agreements, and Process stocking level reports to determine work orders to be generated.
Successful candidates bring High School. Important skills include Excel, Microsoft Word, PowerPoint, and ERP System Experience.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
Process customer purchase orders and enter sales orders
Generates work orders as required to fulfill sales orders and stocking agreements
Process stocking level reports to determine work orders to be generated
Create job packets and distributes to production
Provides support to Customer Service including answering questions and resolving issues
Modifies work orders to accommodate RMAs and reworks
Pull orders from portals and enter associated sales orders
Provide order confirmation to customers
Process job closings, generate stock status reports and RMA processing reports
Issue material to jobs
Resolve work order issues, provide troubleshooting for work order issues
Work with Accounting to maintain inventory control and accuracy & inventory cycle counting; research any variances and make recommendations for inventory adjustments
Acts as a backup to Production Planning and Purchasing
Train others on ERP System
Provides support to Production for ERP production related issues
Purchase supplies, non inventory and inventory items, process purchase orders; acts as a backup for Purchasing
Perform timely and accurate receiving and resolve issues that arise
Provide support to Quality on inspection receiving
Acts as a backup for Shipping and Receiving transactions
Minimum Education Required
High School
Minimum Experience Required
Manufacturing experience preferred but not necessary for position
Other required or recommended knowledge, skills or abilities:
Experience with Microsoft Excel, Word and Power Point
ERP System Experience
Shift
First (Day)
Number of Openings
1
Physical Required
No
Drug Test Required
Yes
Compensation
$21.00 - $25.00 / Hourly
Postal Code
56345
Job Type
Full Time
Place of Work
On-site
Requisition ID
36801
Job Benefits
Health, Dental, 401K Match, Life Insurance, Long Term Disability, Short Term Disability
Application Email
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