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Medical Receptionist - Continuity Care Clinic

Prime Healthcare

Woonsocket, RITemporaryNo compensation foundPosted 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Woonsocket, RI
Schedule
Temporary
Work Authorization
Not specified

Job overview

Prime Healthcare is hiring a Medical Receptionist - Continuity Care Clinic. The Medical Office Receptionist serves as the initial point of contact for patients, physicians, and other clinic staff, managing phone calls and messages. This role involves updating demographics and insurance information, verifying health plan eligibility, and scheduling appointments using an electronic practice management system. The receptionist may also perform additional clerical duties to support daily clinic operations and patient care initiatives.

Key focus areas include Serve as the first point of phone customer service contact for patients, physicians, and staff, Offer customer service, communications, and appropriate distribution of phone calls and messages, and Collect and update demographics and insurance information.

Successful candidates bring High School Diploma Or Equivalent. Important skills include Customer Service, Keyboarding Skills, Computer Equipment Utilization, Software Utilization, and Standard Office Equipment. Preferred (not required): Electronic Practice Management System, Multi-line Phones, ACD Phones, and Medical Terminology.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceKeyboarding SkillsComputer Equipment UtilizationSoftware UtilizationStandard Office EquipmentElectronic Practice Management SystemMulti-Line PhonesACD PhonesMedical Terminology

Qualifications

High School Diploma or EquivalentSix Months Outpatient Medical Office Receptionist ExperienceSix Months High-Volume Customer Service ExperienceSix Months Phone Receptionist ExperienceSix Months Health Information Associate Experience

Full job description

Overview

At Landmark Physician Office Services, our dedicated team of professionals is committed to our core values of quality, compassion, and community. Affiliated with Landmark Medical Center, Landmark Physician Office Services is actively seeking new members to join its award-winning team!

Responsibilities

The Medical Office Receptionist position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Receptionist may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.

Qualifications

EDUCATION, EXPERIENCE, TRAINING 1. Six (6) month's experience in an outpatient setting as a Medical Office Receptionist/Representative preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or six (6) months experience as a phone receptionist, health information associate or equivalent.2. High School diploma or equivalent.3. Excellent interpersonal, organizational and customer service skills are essential.4. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.5. Familiarity with an electronic practice management system is preferred.6. Experience with multi-line phones/ACD phones preferred.7. Medical terminology preferred.

#LI-DQ1

Employment Status

Temporary

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf

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FacilityLandmark Physician Office Services

LocationUS-RI-Woonsocket

ID2026-270345

CategoryAdmin

Position TypeTemporary

ShiftDays

Job TypeNon-Exempt

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