Clinic Office Assistant I
Spectrum Health and Human Services
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At a glance
Job overview
Spectrum Health and Human Services is hiring a Clinic Office Assistant I. The Clinic Office Assistant I serves as the first point of contact for patients at Spectrum Health, delivering courteous customer service and fostering a welcoming environment. The role involves engaging individuals in person and by phone, handling insurance verification, and performing multitasking computer tasks to support patients on their mental health recovery journey.
Key focus areas include Provide exceptional customer service to patients, Engage with individuals in person and over the phone, and Verify patient insurance information.
Important skills include Customer Service, Phone Engagement, In‑Person Engagement, Computer Skills, Multitasking, and Insurance Verification.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Regular Full-Time
Full Time
Springville, NY, US
Salary Range: $17.00 To $19.00 Hourly
Spectrum Health and Human Services
As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey!
LOCATION: 27 Franklin Street
We think you’d be an amazing addition to our team if you have interest in or experience with:
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Customer Service
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Skills to engage people over the phone and in person
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Strong computer & multitasking skills to get people what they need quickly
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Insurance verification
We’d love to hear from people with:
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High School Diploma, GED or equivalent
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Some experience in a related field
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Strong interpersonal skills
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Ability to multitask in a fast-paced environment
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Excellent attention to detail and organizational skills
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Dependability and flexibility, including availability to work some evenings until 7pm
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Knowledge and understanding of basic computer skills
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Reliable transportation
Why join our team?
At Spectrum Health & Human Services, we strive to create a work culture where our employees feel connected and valued. Being a part of the Spectrum Health team offers you great benefits, including:
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Industry leading healthcare benefits
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Flexible Spending and Health Savings Accounts401K
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11 paid holidays
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Flexible work schedules to promote work-life balance
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Exceptional time off – up to 30 days after just a few years of service
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Free Life Insurance
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Growth and promotional opportunities in the human services sector
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Access training to develop skills if you would like to pursue a career as a behavioral health professional
COMPENSATION: $17/hr - $19/hr
About Us
At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life.
Ready to be part of something that really makes a difference in the lives of others? Apply today and help us bring hope and recovery to those who need it most.
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