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Registration Coordinator

Part-time

Seattle Children's

Mountlake Terrace, WAPart-timeNo compensation foundTracked 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Mountlake Terrace, WA
Schedule
Part-time
Work Authorization
Not specified

Job overview

Seattle Children's is hiring a Registration Coordinator. The Registration Coordinator provides essential patient-facing registration support, ensuring a positive, professional, and efficient patient encounter. This role primarily involves creating new registrations and checking patients in for scheduled and walk-in clinical visits. The coordinator also schedules return appointments, minimizes clinic access delays, and communicates effectively with patients and families.

Key focus areas include Create new registrations for patients, Check patients in for scheduled and walk-in clinical visits, and Schedule patient return visit appointments.

Successful candidates bring High School Diploma Or Equivalent Experience and One Year Customer Service And/Or Administrative Support Experience. Important skills include Administrative Support, Communicating With Patients/Families, Infection Prevention, and Process Improvement. Preferred (not required): Customer Service and Bilingual Skills.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceAdministrative SupportCommunicating With Patients/FamiliesInfection PreventionProcess ImprovementBilingual Skills

Qualifications

High School Diploma or Equivalent Experience1+ Year Customer Service and/or Administrative Support ExperienceBachelor's Degree3+ Years Experience in a Health Care Setting or Related FieldSignificant Experience Working With the General Public in a Health Care/Customer Service EnvironmentFamiliarity With Other Cultures

Full job description

Job Requirements

Richmond Pediatrics is affiliated with Seattle Children's and we are promoting this opportunity on their behalf. Selected candidates will be employees of Richmond Pediatrics.

We are currently hiring for part-time roles, a 0.6 FTE and 0.8 FTE Registration Coordinator.

Monday thru Friday 1PM-9:30PM.

  • Open most major holidays from 9AM - 5:30PM (except Thanksgiving Day and Christmas Day)

The role of the Registration Coordinator is an essential part of the patient facing registration experience by providing support and ensuring each patient encounter is positive, professional, and efficient. The primary function of this role is to create new registrations and check patients in for scheduled and walk-in clinical visits. Registration Coordinator duties also include: scheduling patient return visit appointments, minimizing clinic access delays, effectively communicating with patients/families, informing of and collecting signed consent for care, maintaining standards for infection prevention, and establishing systems and resources to improve processes and efficiency of the patient experience.

Work Experience

Work Experience

  • High school diploma or equivalent experience.

  • Minimum of one (1) year customer service and/or administrative support experience.

Preferred

  • Bachelor’s Degree.

  • Minimum of three (3) years experience working in a health care setting or related field.

  • Significant experience working with the general public in a health care/customer service environment.

  • Familiarity with other cultures/bilingual skills.

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