Grocery Clerk/Day Stock

Kroger Family of Companies

Avondale, AZJobNo compensation foundTracked 1w agoSeen in employer's feed 4 days ago

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At a glance

Compensation

No compensation found

Location

Avondale, AZ

Work Authorization

Not specified

Job overview

Kroger Family of Companies is hiring a Grocery Clerk/Day Stock. The Grocery Clerk creates an outstanding customer experience through exceptional service, maintains a safe and clean environment, assists the department manager in meeting sales and profit goals while following quality assurance standards and embracing the Customer 1st strategy and company core values.

Key focus areas include Help customers discover new items or products they inquire about., Inform customers of food specials and recommend grocery items to meet their needs., and Check product quality, review “sell by” dates, and take appropriate action..

Important skills include Effective Communication Skills, Knowledge Of Basic Math, Ability To Work Cooperatively In High Paced And Sometimes Stressful Environment, Ability To Manage Conflict In A Reasonable Nonconfrontational And Cooperative Manner, Ability To Act With Honesty And Integrity Regarding Customer And Business Information, and Ability To Follow Directions And Seek Assistance When Necessary. Preferred (not required): Customer Service Skills.

Skills & qualifications

RequiredNice to have

Skills

Customer Service SkillsEffective Communication SkillsKnowledge of Basic MathAbility to Work Cooperatively in High Paced and Sometimes Stressful EnvironmentAbility to Manage Conflict in a Reasonable Nonconfrontational and Cooperative MannerAbility to Act With Honesty and Integrity Regarding Customer and Business InformationAbility to Follow Directions and Seek Assistance When NecessaryProvide Support and Assistance Through Direct Interaction With Minors, Individuals With Special Needs, and Older AdultsAdhere to Food Safety Regulations and GuidelinesEnsure Proper Temperatures in Cases and Coolers and Maintain Temperature LogsLabel, Stock, and Inventory Department MerchandiseReport Product Ordering/Shipping DiscrepanciesStay Current With Present, Future, Seasonal and Special AdsGain and Maintain Knowledge of Products Sold Within the Department

Qualifications

Retail Experience

Full job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. RESPONSIBILITIES Essential Job Functions:

·Grocery Clerk helps customers discover new items or products they inquire about.

·Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.

·Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

·Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.

·Recommend grocery items to customers to ensure they get the products they want and need.

·Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

·Label, stock, and inventory department merchandise.

·Report product ordering/shipping discrepancies to the department manager.

·Stay current with present, future, seasonal and special ads.

·Adhere to all food safety regulations and guidelines.

·Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

·Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

·Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

·Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

·Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

·Notify management of customer or employee accidents.

·Ability to work cooperatively in high paced and sometimes stressful environment.

·Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

·Ability to act with honesty and integrity regarding customer and business information.

·Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

·Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

·Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

Customer Service skills
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

Customer Service skills
Retail experience

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