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Assistant Manager 11141 US Hwy 19 Clearwater

Planet Fitness

Clearwater, FLFull-timeNo compensation foundPosted 1mo agoVerified open 6 days ago
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At a glance

Compensation
No compensation found
Location
Clearwater, FL
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Current CPR Certification

Job overview

Planet Fitness is hiring an Assistant Manager 11141 US Hwy 19 Clearwater. The Assistant Manager will assist in overseeing gym operations to ensure an exceptional member experience and a financially successful club. This role involves leading a team, managing staff, handling front desk activities, and ensuring the cleanliness and safety of the facility. The Assistant Manager will also be involved in marketing efforts, financial transactions, and HR-related tasks.

Key focus areas include Recruit, hire, train and develop high performing staff, Create and maintain a welcoming atmosphere for all members, and Schedule staff and ensure all shifts are covered.

Successful candidates bring Current CPR Certification, High School Diploma/GED Equivalent, and Must Be 18+. Important skills include Superior Customer Service Skills, Exceptional Leadership, Diplomacy, Listening Skills, Basic Computer Proficiency, and Microsoft Suite.

Skills & qualifications

RequiredNice to have

Skills

Superior Customer Service SkillsExceptional LeadershipDiplomacyListening SkillsBasic Computer ProficiencyMicrosoft SuiteHard WorkingEnthusiasticEnergeticStrong Problem Resolution Skills

Qualifications

Experience Working as an Assistant ManagerCurrent CPR CertificationHigh School Diploma/GED EquivalentMust Be 18 Years of Age or Older

Benefits

Medical Insurance
Vision Insurance
Paid Time Off

Full job description

Benefits:

  • Bonus based on performance

  • Employee discounts

  • Free uniforms

  • Health insurance

  • Opportunity for advancement

  • Paid time off

  • Training & development

  • Vision insurance

  • Wellness resources

Job Summary

The Assistant Manager will be responsible for the assisting oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Assistant Manager will be assist in leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Essential Duties and Responsibilities

  • Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.

  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.

  • Staff Management

  • Schedule staff and ensure all shifts are covered.

  • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.

  • Administration and processing of all weekly/bi-weekly employee payroll.

  • Resolve employee issues or concerns.

  • Manage disciplinary/termination activities.

  • Involved in all front desk related activities including:

  • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.

  • New member sign-up.

  • Take prospective members on tours.

  • Facilitate all member requests, issues and questions.

  • Ensure prompt opening/closing of gym.

  • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.

  • Ensure safety of employees, members and club property.

  • Determine and communicate equipment repair in a timely manner.

  • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.

  • Authorize expenditures and refunds. Make daily bank deposits.

  • Prepare all HR related forms and send to Corporate Payroll Team.

  • Track statistics and reports (weekly, monthly, annually).

  • Backup support for any employee who is absent.

Qualifications/Requirements

  • Superior customer service skills, preferably in the fitness industry.

  • Experience working as an Assistant Manager

  • Exceptional leadership, diplomacy and listening skills.

  • Basic computer proficiency (Microsoft Suite).

  • Hard working, enthusiastic and energetic!

  • Strong problem resolution skills.

  • Current CPR Certification required.

  • High school diploma/GED equivalent required.

  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.

  • Continual talking in person or on the phone during shift.

  • Must be able to occassionally lift up to 50 lbs.

  • Will occasionally encounter toxic chemicals during shift.

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