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At a glance
Requirements
Credentials this posting asks for.
Job overview
Four Seasons is hiring a Bell Attendant. Four Seasons is seeking a Bell Attendant to join their Guest Services team in Santa Fe. This role involves creating exceptional guest experiences during arrival and departure, assisting with luggage, maintaining the resort entrance, and providing safe transportation. The ideal candidate is a genuine, caring, and compassionate professional with a strong passion for hospitality and service excellence.
Key focus areas include Create an exceptional experience during arrival and departure for all guests, Assist guests with luggage, ensuring bags are delivered accurately and promptly, and Maintain awareness and presence at the resort entrance, coordinating door access.
Successful candidates bring United States Driver’s License With Clean Record, Fluency In English, and Legally Authorized To Work In The U.S.. Important skills include Hospitality Passion, Authentic Connection, Integrity, Accountability, Decision Making, and Collaboration.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A high-desert refuge in America's land of enchantment. The scent of piñon woodsmoke fills the air as you step onto your private patio to watch the sun set. In Santa Fe, it’s hard not to feel a little spoiled by the rugged beauty that surrounds our intimate, 65-room Resort. Set on 57 rolling acres in the Sangre de Cristo foothills, and just 10 minutes from downtown’s shops and galleries, Rancho Encantado is undeniably romantic. Begin your days with a hike along the nearby ridges and arroyos as your guide shares tales of our dude-ranch past, then relax by our pool, indulge in a healing treatment at our Spa, and join us at Terra for elevated, regional cuisine before strolling back to your casita beneath a sweeping night sky.
Regular Full-Time Bell Attendant
“At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, or live with us, our purpose is to create impressions that will resonate for a lifetime. Life is richer when we truly connect to the people and the world around us.”
Join our team in the Land of Enchantment!
Are you ready to take the next big step in your hospitality career? Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our Guest Services team- a person who infuses enthusiasm into everything they do and shares our passion for service excellence!
What are we looking for?
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A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others
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Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience
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A collaborative team player who actively supports and encourages colleagues to achieve shared success
What would you bring to the table?
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1 + years of experience as a bell attendant/ v alet in a luxury hotel setting preferred
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United States driver’s license with a clean driving record
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A bility to operate manual transmission vehicles
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Ability to stand for the entire shift
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Ability to move luggage carts weighing up to 200 lbs .
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A bility to lift and carry boxes up to 100 lbs .
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Flexible schedule- availability to work evenings, weekends, and holidays
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Fluency in English
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Legally authorized to work in the U.S.
What would my job responsibilities be?
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Use your genuine and authentic personality to create an exceptional experience during arrival and departure for all guests
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Assist guests with luggage, ensuring bags are delivered accurately and promptly to the correct room
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Maintain awareness and presence at the resort entrance, coordinating door access for guests entering and exiting the lobby
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Support the quality, flow, and cleanliness of the front drive
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Complete deliveries and pickups to and from guest rooms, transporting guest and hotel packages as needed
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Ensure assigned vehicles are clean, well-maintained, and ready at the start of each shift
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Provide safe and friendly transportation for guests to and from designated local destinations
What will it be like working for us?
Four Seasons is the world’s leading luxury hospitality company, driven by an unwavering commitment to an exceptional guest and employee experience. We are dedicated to elevating every interaction through continual innovation and the highest standards of service. Four Seasons offers hospitality professionals the opportunity to build a lifelong career with a globally renowned brand.
We believe our greatest asset is our people and proudly champion a culture rooted in diversity, equality, and inclusivity. Our values are grounded in integrity, trust, transparency, respect, and kindness—principles that guide everything we do. Our employees are proud to be a part of Four Seasons Resort Rancho Encantado and consistently recommend it as a great place to work- just ask!
What about the benefits?
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Free and discounted stays at 135 Four Seasons locations worldwide
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Global growth opportunities
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Food & beverage and spa discounts
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Free employee meals
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Complimentary employee parking
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Comprehensive training & development
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401(k) Retirement Plan
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PTO + sick leave pay
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Medical benefits, including parental leave
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A culture that breeds success and rewards
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Competitive pay: $ 16.94 hourly
"US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location."
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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