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Front End Manager

Jetro Holdings, Inc

Port Chester, NYFull-time$20.5–21.19/hrTracked 2w agoSeen in employer's feed 4 days ago
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At a glance

Compensation
$20.5–21.19/hr
Location
Port Chester, NY
Schedule
Full-time
Work Authorization
Not specified

Job overview

Jetro Holdings, Inc is hiring a Front End Manager. The Front-End Manager is responsible for overseeing all front-end operations, including cash handling, customer service, and team performance. This role ensures accurate transaction processing, adherence to company standards, and efficient execution of front-end procedures to support overall store operations and customer satisfaction.

Key focus areas include Oversee daily front-end operations to ensure accurate and efficient transaction processing, Ensure proper cash handling procedures are followed, including register reconciliation and control processes, and Monitor front-end activity to identify and resolve discrepancies, errors, or operational issues.

Important skills include Excel, Cash Handling Procedures, Customer Service, Problem Solving, Organizational Skills, and Multi‑Task Management. Preferred (not required): Audit Standards Familiarity and Operational Controls Knowledge.

Skills & qualifications

RequiredNice to have

Skills

ExcelCash Handling ProceduresCustomer ServiceProblem SolvingOrganizational SkillsMulti‑Task ManagementAudit Standards FamiliarityOperational Controls Knowledge

Qualifications

Previous Front‑End ExperienceRetail ExperienceCustomer Service Operations ExperienceTeam Leadership ExperienceCash Handling ExperienceExperience Managing Front‑End OperationsHigh‑Volume Retail Background

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

Front End Manager

Company: Jetro / Restaurant Depot

Location: 305 South Regent Street, Port Chester, NY 10573

Job Type: Full-time

Sector: Management

Compensation: $20.50 - $21.19

JOB DETAILS

Job Summary

The Front-End Manager is responsible for overseeing all front-end operations, including cash handling, customer service, and team performance. This role ensures accurate transaction processing, adherence to company standards, and efficient execution of front-end procedures to support overall store operations and customer satisfaction.

Key Responsibilities

  • Oversee daily front-end operations to ensure accurate and efficient transaction processing

  • Ensure proper cash handling procedures are followed, including register reconciliation and control processes

  • Monitor front-end activity to identify and resolve discrepancies, errors, or operational issues

  • Supervise and manage front-end staff to ensure adherence to company policies and performance expectations

  • Ensure high levels of customer service are maintained at all times

  • Review trends related to shrink, cash variances, and operational inconsistencies to address areas of concern

  • Coordinate front-end processes including scheduling, workflow execution, and coverage

  • Support implementation and enforcement of front-end procedures and internal controls

  • Maintain a clean, organized, and compliant front-end environment

Qualifications

  • Previous experience in front-end, retail, or customer service operations

  • Strong understanding of cash handling procedures and transaction accuracy

  • Experience leading or managing a team in a fast-paced environment

  • Strong problem-solving and organizational skills

  • Ability to manage multiple priorities effectively

  • Basic proficiency in Microsoft Excel or similar tools

Preferred Qualifications

  • Experience managing front-end or cash room operations

  • Familiarity with audit standards and operational controls

  • Background in high-volume retail or wholesale environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

  • Medical, Dental, and Vision Insurance Coverage

  • 401(k) Retirement Plan with Employer Match

  • Paid Time Off (PTO) in accordance with company policy

  • Six (6) Paid Company Holidays

  • Tuition Reimbursement Program (subject to eligibility and plan guidelines)

  • Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)

  • Competitive and Comprehensive Benefits Package Designed to Support You and Your Family

  • All benefits are subject to eligibility requirements and plan terms

Job Ref #:5e162bc3-680b-44dd-90c6-1b8544c15227

Date Posted:2024-11-06

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