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Customer Service Representative (retail environment)

FASTSIGNS

Lee's Summit, MOFull-time$16–24/hrPosted 2mo agoVerified open 1w ago
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At a glance

Compensation
$16–24/hr
Location
Lee's Summit, MO
Schedule
Full-time
Work Authorization
Not specified

Job overview

FASTSIGNS seeks a Customer Service Representative to engage with customers in a retail environment, handling inquiries, preparing estimates, and ensuring order fulfillment while participating in team meetings and marketing initiatives.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceEstimate PreparationWork Order ImplementationEmail CommunicationTelephone CommunicationIn‑Person InteractionRelationship BuildingListeningOrganizationSitting for Long PeriodsViewing Screen for Long PeriodsWorking Under Pressure

Qualifications

2-3 Years Retail or Counter Sales ExperienceHigh School Diploma or Equivalent

Benefits

Paid Time Off

Full job description

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.

Benefits/Perks:

  • 30-32 Hrs/Wk - flexible schedule

  • Competitive Pay - hourly + commission

  • Paid Vacation and Holidays

  • Aflac - employer paid Accident policy

  • Ongoing Training Opportunities

  • Uniforms provided

A Successful FASTSIGNS Customer Service Representative Will:

  • Be the initial contact with current as well as prospective customers in our FASTSIGNS Center

  • Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders

  • Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center

  • Work with customers in numerous ways such as email, telephone, in-person and at their place of business

  • Build long-lasting relationships by turning prospects into long term clients.

IdealQualifications for FASTSIGNS Customer Service Representative:

  • 2-3 years of retail or counter sales experience preferred

  • High school diploma or equivalent

  • Outgoing, responsive, eager to learn and has the ability to build relationships

  • Great listening and organization skills

  • Ability to sit for long periods (4 hours or more)

  • Ability to view a computer screen for long periods (4 hours or more)

  • Ability to work under pressure to output high volume, high-quality work

Compensation: $16.00 - $24.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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