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Service Manager

Cintas

Santa Fe Springs, CAFull-time$78–104K/yrPosted 2mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$78–104K/yr
Location
Santa Fe Springs, CA
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

Cintas is hiring a Service Manager. Cintas is seeking a Service Manager to directly manage a customer-facing Service team. Responsibilities include hiring and performance management, fostering a safe working environment, and resolving customer issues. The role involves training on sales techniques, performing goodwill at customer sites, and achieving sales, profit, inventory, and payroll goals. The manager will also manage a budget and address operational issues affecting service.

Key focus areas include Directly manage customer facing Service team, Hire and manage performance of team members, and Provide leadership by fostering a safe working environment.

Successful candidates bring High School Diploma/GED. Important skills include Hiring And Performance Management, Leadership, Customer Issue Resolution, Sales Techniques Training, Customer Goodwill, and Customer Satisfaction. Preferred (not required): Industrial Sales and Customer Service.

Skills & qualifications

RequiredNice to have

Skills

Hiring and Performance ManagementLeadershipCustomer Issue ResolutionSales Techniques TrainingCustomer GoodwillCustomer SatisfactionAchieving Sales GoalsAchieving Profit GoalsAchieving Inventory GoalsAchieving Payroll GoalsBudget ManagementOperational Issue ManagementDriving Company VehicleManagerial DutiesIndustrial SalesCustomer Service

Qualifications

Valid Driver's LicenseHigh School Diploma/GEDBachelor's Degree or Equivalent Work ExperienceManagement ExperienceAvailability to Start Within Two Weeks

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

Requisition Number: 227702

Job Description

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

  • Valid driver's license

  • High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

  • Management experience

  • Experience in industrial sales or customer service

  • Availability to start within two weeks after offer made/accepted

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

  • Competitive Pay

  • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)

  • Disability, Life and AD&D Insurance, 100% Company Paid

  • Paid Time Off and Holidays

  • Skills Development, Training and Career Advancement Opportunities

Compensation

A reasonable estimate of base salary for this role ranges between $78,200 - $103,985/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service

Organization: Rental

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift

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