Manager, Platform Engineering
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Vanguard is hiring a Manager, Platform Engineering. The Manager, Platform Engineering leads platform development, maintenance, and support across enterprise systems, managing technical teams and resolving complex issues while implementing infrastructure projects and technical standards. They collaborate with stakeholders to deploy new technologies and maintain high service levels through continuous improvement initiatives.
Key focus areas include Hire, evaluate, and supervise crew while providing guidance and training, Manage resolution of complex platform issues escalated from staff and clients, and Lead technical support staff to implement, monitor, troubleshoot, and install platforms.
Successful candidates bring Eight Years Related Work Experience and Undergraduate Degree In Related Field Or Equivalent. Important skills include Platform Development, Platform Maintenance, Platform Support, Managing Technical Teams, Resolving Complex Platform Issues, and Implementing Infrastructure Projects. Preferred (not required): Control-M, Control-M Expertise, and AWS.
Skills & qualifications
Skills
Qualifications
Full job description
Manager, Platform Engineering
locations
Malvern, PA
Charlotte, NC
Dallas/Ft. Worth, TX
time type
Full time
posted on
Posted 20 Days Ago
job requisition id
178869
The Manager, Platform Engineering, is responsible for leading platform development, maintenance, and support across enterprise systems. This role involves managing technical teams, resolving complex platform issues, implementing infrastructure projects and developing technical standards. The individual collaborates with key stakeholders to ensure the effective deployment of new technologies and maintains high service levels through continuous improvement initiatives.
Responsibilities:
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Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
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Manages the resolution of the most complex platform issues elevated from staff and clients.
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Manages technical support staff who implement, monitor, troubleshoot, and install platforms across all systems. Plans, develops, and executes short range goals and strategies to meet department, divisional, and corporate objectives.
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Develops and implements changes to department policies and standard operating procedures to meet changing business needs. Identifies opportunities for continuous improvement. Leads quality initiatives to improve the delivery of service levels.
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Responsible for delivering hardware and software maintenance and ensuring maintenance of critical technology is completed. Collaborates with key stakeholders to develop and maintain standards for platforms. Implements new technologies for enterprise-wide infrastructure projects.
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Develops technical standards to serve Vanguard technical needs. Manages the ongoing performance of IT vendor products and services
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Learns and understands client area business functions and requirements. Determines the appropriate technical tool to address the client's business needs.
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Participates in special projects and performs other duties as assigned.
Qualifications:
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Minimum of eight years related work experience.
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Undergraduate degree in a related field or the equivalent combination of training and experience.
Nice to have:
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Control-M Expertise
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AWS Certification
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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