Customer Service Representative- West Lebanon, NH
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At a glance
Job overview
Bar Harbor Bank & Trust seeks a Customer Service Representative for its West Lebanon, NH branch, offering competitive pay, benefits, and a collaborative environment. The role involves assisting customers with financial needs, making referrals, processing transactions, and building community relationships, working 40 hours per week.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description
Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Customer Service Representative in our West Lebanon, New Hampshire branch!
In a Customer Service Representative role, you can expect to:
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Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
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Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
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Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
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Build trusting relationships with individuals in the communities we serve.
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Be an active participant in, and advocate for, community growth and prosperity.
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Process transactions for customers in a prompt, efficient, courteous and professional manner.
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Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.
This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.
Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.
Qualifications
Education
Required
- High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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