People Experience Lead (PEL)

NOTE: McDonald's Experience is required for this position as it entails training and developing crew and managers.

Pay Range: $19-25 per hour (range based on experience and availability)

JOB DESCRIPTION:

The People Experience Lead is self-motivated, actively engaged with people and demonstrates care, respect, and integrity. This candidate provides supervision, audit, innovation, and oversight across all of the organization’s 18 restaurants or a specific supervisor patch of 3-4 restaurants.

The PEL will be expected to partner and work alongside the restaurants Supervisor, General Manager, Director of Operations, and Owner Operators. This individual executes at a high level to build a high-performing team culture while building a strong team of well-informed managers and crew who follow the proper procedures while elevating the stores profitability and sales.

A PEL must have strong communication skills with the ability to coach and motivate peers and leadership to carry out the full range of duties and responsibilities of running a great QSC restaurant.

Job Duties:

• Training and developing both crew and managers. Goal is to have at least 12 LTC certified managers per restaurant and 20% of crew certified through the Crew Trainer program. (approx 5-7 crew trainers)

• Staffing each restaurant to maximize sales and profitability based on store needs through executing best hiring practices and systems including mchire.

*Subject matter experts for all McDonalds graded visits including PBS, CFV, and RGR visits. Help to prepare each restaurant for the visits by conducting practice visits and workshops as needed.

*Facilitating and instructing McDonalds development classes including Servsafe, LTC, SIO, etc.

• Maximizing and achieving the stores sales and profit goals as set forth by the O/O and D/O.

• Human Resources

Benefits:

• Quarterly Bonus Program- receive additional income for each restaurant you are assisting based on store performance.

• Health Insurance: 50% coverage

• Paid Vacation: Two weeks

• Paid Holidays

• Mileage Reimbursement (depending on travel distance)

• Cell Phone Reimbursement: $50 per month

• PTO: In accordance with Massachusetts law

About McDonald's:

The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_C01B4641-5D49-4F61-89D5-DA5060A27349_122024

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact [email protected] . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.