Server William B's
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At a glance
Job overview
The server greets guests, presents menus, takes and delivers orders using POS systems, ensures guest satisfaction, processes payments, maintains cleanliness, follows food safety standards, multitasks across tables, collaborates with team members, and contributes to an inclusive, positive dining environment.
Skills & qualifications
Skills
Full job description
Responsibilities:
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Greet guests warmly and seat them at tables in a timely and organized manner
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Present menus and provide knowledgeable recommendations about food and beverage offerings
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Take accurate food and beverage orders using point-of-sale (POS) systems and communicate them clearly to kitchen and bar staff
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Deliver food and beverages to tables with attention to detail, ensuring orders are correct and presented professionally
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Check in with guests throughout their meal to ensure satisfaction and address any concerns with empathy and efficiency
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Process payments accurately, handle cash and card transactions, and provide appropriate change
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Clear and reset tables promptly while maintaining cleanliness and organization of the dining area
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Collaborate with team members to support overall restaurant operations and assist colleagues when needed
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Follow food safety and sanitation standards consistently to maintain a safe dining environment
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Manage multiple tables simultaneously while maintaining composure in fast-paced situations
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Respond to guest requests and special needs with flexibility and a customer-focused approach
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Contribute to a positive, inclusive team environment through open communication and collaborative problem-solving
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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