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Spa Sales and Guest Service Associate West Ashley

Part-time

Hand & Stone Massage and Facial Spa

Charleston, SCPart-time$15–21/hrPosted 3w agoVerified open 1w ago
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At a glance

Compensation
$15–21/hr
Location
Charleston, SC
Schedule
Part-time
Work Authorization
Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Sales and Guest Service Associate West Ashley. Hand & Stone Massage and Facial Spa in Charleston seeks spa Sales Associates who will serve as a critical link to ensure customers receive outstanding experiences, offering personal growth opportunities in a busy environment with flexible schedules and competitive compensation.

Key focus areas include Provide excellent customer service to members/guests, Welcome and greet members/guests upon arrival, and Answer phones, book appointments, sell memberships, gift cards and upgrades.

Important skills include Customer Service, Answering Phones, Booking Appointments, Selling Memberships, Selling Gift Cards, and Selling Upgrades.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceAnswering PhonesBooking AppointmentsSelling MembershipsSelling Gift CardsSelling UpgradesFiling ProceduresFile MaintenancePromoting Health/Wellness Benefits of Massage TherapyMaintaining a Professional and Clean Work Environment & AppearancePositive AttitudeEnergetic AttitudeTeam PlayerMicrosoft Office ApplicationSpa SoftBasic Accounting PrinciplesExcellent Personal AppearanceGood Verbal Communication SkillsGood Written Communication SkillsHandling Stressful Situations ProfessionallyMultitask With EaseFocusing on the Guest

Benefits

Medical Insurance
Dental Insurance
Vision Insurance

Full job description

Benefits:

  • Childcare Discounts

  • Free uniforms

  • Health insurance

  • Opportunity for advancement

  • Training & development

  • Vision insurance

  • Bonus based on performance

  • Competitive salary

  • Dental insurance

  • Employee discounts

  • Flexible schedule

Hand & Stone Massage and Facial Spa - Charleston is looking to add spa Sales Associates to our busy location. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! As one of the busiest spas in the area, and if you are looking for great personal growth opportunities, then we would like to speak with you.

Why Hand & Stone Massage and Facial Spa

  • Busy spa environment provides opportunity for advancement and bonus

  • Competitive compensation with hourly wage plus commissions and bonuses

  • Highest standards for Spa Sanitation and Illness Prevention

  • Flexible schedules

  • Full Health Benefits (25 hours) along with Dental and Vision (20 hours)

  • Employee discounts, rewards, and referral bonuses

  • A fun culture with team atmosphere

The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests

  • Welcome and greet members/guests upon arrival

  • Answer phones, book appointments, sell memberships, gift cards and upgrades

  • Follow proper filing procedures/file maintenance

  • Promote health/wellness benefits of massage therapy

  • Maintain a professional and clean work environment & appearance

  • Positive, energetic attitude

  • Team player

  • Perform various other duties as assigned Job Requirements:

  • Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.

  • Excellent personal appearance, good verbal and written communication skills.

  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest SA584

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