Patient Access Representative - Admitting (Big Island, Full-Time, 36)
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At a glance
Job overview
The Queen's Health Systems is hiring a Patient Access Representative - Admitting (Big Island, Full-Time, 36). The Queen's Health Systems seeks a Patient Access Representative to manage registration, pre‑registration, insurance verification, authorization, and payment collection for inpatient and outpatient services while providing administrative support and coordinating communication with clinical staff. The role involves handling insurance benefits, coordinating benefits, and ensuring efficient day‑to‑day operations in a medical office environment.
Key focus areas include Manage registration and pre‑registration, insurance verification, authorization, and utilization of insurance benefits for inpatient and outpatient services., Collect payments for services., and Provide administrative support to ensure efficient day‑to‑day operations..
Important skills include Good Verbal And Written Communication, Telephone Etiquette, Interpersonal Skills, General Office Equipment, Ability To Work Under Changing Situations, and Ability To Maintain Confidential Material. Preferred (not required): Registration, Pre-registration, Insurance Verification, and Authorization.
Skills & qualifications
Skills
Qualifications
Full job description
RESPONSIBILITIES
I. JOB SUMMARY/RESPONSIBILITIES:
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Responsible for Registration and pre-registration, insurance verification, authorization, utilization of insurance benefits, coordination of benefits, and payment collection for inpatient and outpatient services.
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Provides administrative support to ensure efficient day to day operations. Coordination of communication to clinical personnel.
II. TYPICAL PHYSICAL DEMANDS:
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Finger dexterity, seeing, hearing, speaking.
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Constant: sitting, frequent gripping of an object.
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Frequent: walking, standing.
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Occasional: twisting body, lifts and carries items weighting maximum up to 30 pounds, reaching above, at and below shoulder level.
III. TYPICAL WORKING CONDITIONS:
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Not substantially subjected to adverse environmental conditions.
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May be exposed to infectious and contagious diseases.
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Subjected to many interruptions.
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Occasionally subjected to irregular work hours.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
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High school diploma or equivalent education.
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Ability to perform 7,200 adjusted keystrokes per hour.
B. EXPERIENCE:
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One (1) year medical office, admissions, insurance billing, or customer service experience.
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Experience to demonstrate the following:
o Good verbal and written communication skills in English.
o Good interpersonal skills and telephone etiquette.
o Knowledge and skills in use of general office equipment.
o Ability to work under changing situations and interruptions.
o Ability to maintain highly sensitive, confidential material.
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Knowledge of medical terminology, third party payer regulations and financial requirements preferred.
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Knowledge of Federal, State, and local collection regulations preferred.
Equal Opportunity Employer/Disability/Vet
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