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Wireless Sales Trainer - New Jersey

RED LION MOBILITY LLC

Roxbury Township, NJHybridJobup to $75K/yrTracked 1w agoSeen in employer's feed 2 days ago
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At a glance

Compensation
up to $75K/yr
Location
Roxbury Township, NJHybrid
Work Authorization
Not specified

Job overview

RED LION MOBILITY LLC is hiring a Wireless Sales Trainer - New Jersey. The Wireless Sales Trainer in New Jersey develops and delivers comprehensive training programs to improve technical, sales, and customer service skills of employees, ensuring they stay current with telecommunications products, technologies, and compliance standards while driving operational excellence and customer satisfaction.

Key focus areas include Develop and facilitate engaging training sessions for frontline employees and sales teams, Create training materials, manuals, e‑learning modules, and job aids, and Conduct classroom and virtual training using interactive methods.

Successful candidates bring High School Diploma Or Bachelor's Degree, Eligible To Work In The United States, and Experience Delivering Training Programs. Important skills include Telecommunications Systems, Wireless Networks, Fiber Networks, Broadband, Learning Management Systems (LMS), and E-Learning Tools. Preferred (not required): Adult Learning Principles, Blended Learning, and Microlearning Methods.

Skills & qualifications

RequiredNice to have

Skills

Telecommunications SystemsWireless NetworksFiber NetworksBroadbandLearning Management Systems (LMS)E-Learning ToolsFacilitationPresentation SkillsCurriculum DesignCurriculum DevelopmentData-Driven EvaluationAdult Learning PrinciplesBlended LearningMicrolearning MethodsFacilitation and PresentationBroadband Technologies

Qualifications

High School Diploma or Bachelor's DegreeExperience Delivering Training ProgramsExperience in Telecommunications TrainingExperience Designing Training for Telecom Sales TeamsEligible to Work in United StatesCertification in Training & Development (ATD, CPTD or Equivalent)

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

Position Overview

Hybrid Role Based in NJ or NY Borough

Compensation: up to 75K annually

The Wireless Sales Trainer - New Jersey is responsible for developing and delivering comprehensive training programs to enhance the technical, sales, and customer service skills of employees across the organization. This role ensures that staff are equipped with the latest knowledge of telecommunications products, technologies, and compliance standards, driving operational excellence and customer satisfaction.

Key Responsibilities

Training Design & Delivery

  • Develop and facilitate engaging training sessions for frontline employees, technicians, sales teams, and customer service representatives.

  • Create training materials, manuals, e-learning modules, and job aids aligned with company standards and telecom technologies.

  • Conduct both classroom and virtual training using interactive methods to ensure knowledge retention.

Program Development & Evaluation

  • Collaborate with department leaders to identify performance gaps and training needs in network operations, customer care, and product knowledge.

  • Design structured onboarding programs for new hires in sales, support, and field service roles.

  • Evaluate training effectiveness through assessments, KPIs, and post-training performance metrics; revise programs based on data and feedback.

Industry & Compliance Training

  • Ensure training content reflects current telecommunications regulations, data privacy requirements, and safety protocols.

  • Provide ongoing education on new product launches, service packages, and emerging technologies

Collaboration & Continuous Improvement

  • Partner with subject matter experts and product managers to maintain technical accuracy in all materials.

  • Stay current with telecom trends, customer experience best practices, and learning technologies.

  • Report training outcomes and ROI to leadership; recommend process and performance improvements.

Requirements

  • Education: High school diploma or bachelor's degree.

  • Technical Knowledge: Familiarity with telecommunications systems, wireless and fiber networks, broadband, and related technologies.

  • Skills:

  • Exceptional facilitation and presentation skills in both in-person and virtual settings.

  • Strong instructional design and curriculum development skills.

  • Proficiency with Learning Management Systems (LMS) and e-learning tools.

  • Data-driven approach to evaluating training impact.

  • Experience delivering training programs, including onboarding frontline teams and training frontline retail associates and sales teams.

  • Experience in telecommunications training.

  • Experience designing training for telecom sales teams.

  • Eligible to work in the United States.

Preferred Qualifications

  • Certification in Training & Development (ATD, CPTD, or equivalent).

  • Knowledge of adult learning principles, blended learning, and microlearning methods.

Benefits

  • 401(k)

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance

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