Library Associate (PT)
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At a glance
Job overview
Scott County is hiring a Library Associate (PT). The Library Associate creates exceptional customer experiences by welcoming patrons, answering information and account queries, and providing technology assistance at circulation desks. They perform circulation functions, process payments, assist with library programs, and may work in multiple library facilities to meet community needs.
Key focus areas include Welcome customers to the library and assess their needs, Answer directional and informational questions and provide research assistance, and Perform circulation functions including checking materials in and out, renewing, and placing holds.
Important skills include Customer Service and Technology.
Skills & qualifications
Skills
Qualifications
Full job description
Job Duties
Hiring Range:
$24.43 - $28.73/hour
Full Pay Range:
$22.98 - $34.49
Job Summary:
The Library Associate is key to creating exceptional customer experiences. Welcomes customers to the library and proactively assists customers through various aspects of using the library. Provides assistance to customers at information or circulation desks by answering information and account queries. Performs all circulation functions; assists customers with library accounts, including accepting payment; provides technology assistance; assists in planning, coordination, and delivery of library programs, services, and/or projects; and performs other duties as required by the needs of service. Hours and location of work may vary to best serve the needs of library customers; may work in multiple library facilities.
Essential Duties:
Supports local branch service delivery by welcoming customers to the library, assessing customer needs, and connecting customers with appropriate resources and staff; answering directional and informational questions; providing information services, including research assistance, readers' advisory, and instruction.
Plans, delivers, and/or monitors programs, including early literacy classes; markets and promotes programs throughout the library system; and supports outreach to the community, including Readmobile visits.
Assists customers with library accounts and materials, including processing account applications; verifying account information; checking materials in and out; renewing materials; placing holds and interlibrary loan requests; sorting and shelving materials; accepting payment and making change; and responding to customer concerns and disputes.
Minimum Qualifications:
Requires equivalency of high school and two years of related experience and a strong background in customer service and technology.
The incumbent shall provide a reliable means of transportation for the performance of work responsibilities.
Preferred Qualifications:
Previous library experience.
To view the full job description, please use the following link: Job Descriptions | Scott County, MN
SELECTION PROCESS
Selection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to hiring manager or supervisor for consideration for interview and/or additional assessments. Final selection will include a background check and approval by the County Board.
The eligible register developed from this posting may be used to fill future FT and PT vacancies within this classification.
Work Location:
Savage, MN
A comprehensive benefits package is provided for all employees who work 20 hours per week or more. For detailed benefit information visit the Scott County Benefit Hub using this LINK
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Minimum Education Required
High School Diploma or Equivalent
Minimum Experience Required
2 - 20 years
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
No
Physical Required
Yes
Drug Test Required
Yes
Compensation
$24.43 - $28.73 / Hourly
Postal Code
55379
Job Type
Full Time
Place of Work
On-site
Requisition ID
26-0098
Job Benefits
Not specified
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