Crisis Intervention Counselor-Walk-In Center - Gettysburg - Eves

Job Identification 225744

Job Category Clinical Care

Job Schedule Full time

Job Shift Shift2 - Evening

Locations 39 W St, Gettysburg, PA, 17325, US

Assignment Category Not Applicable

FTE 1

Job Description

Full-time, Eves

80 hrs/2 weeks

10 hour shifts - 1pm-11pm

Includes weekends & holidays

General Summary

Provides immediate, in-person assessment, stabilization, and short-term intervention for individuals presenting in crisis at the Walk-In Center. Responsible for evaluating risk, implementing de-escalation strategies, and coordinating appropriate referrals and follow-up services in accordance with policies and procedures.

Responsibilities

Duties and Responsibilities

Essential Functions:

• Responds promptly and appropriately to all calls.

• Assesses patient’s immediate needs.

• Stabilizes patient using established crisis intervention techniques.

• Utilizes suicide precaution check list as appropriate.

• Refers to appropriate agency or service.

• Follows up on patient condition as outlined in policy.

• Responds to emergency mental health problems in the community.

• Applies established guidelines of the Mental Health Act.

• Discharges responsibilities of a Mental Health Delegate (including attending hearings as necessary).

• Facilitates admission to a psychiatric facility.

• Maintains PCPC certification and other BDAP required annual training.

• Remains knowledgeable of all licensed county D&A services.

• Arranges detox services as needed.

• Provides intake for county D&A funded services.

• Utilizes knowledge of community services.

• Provides information to inquiries.

• Remains updated to available community resources.

• Assesses the emergency of the need.

• Arranges provision of need following policies and procedures.

• Notifies CAP or LCCM of authorized provisions following policies and procedures.

• Follows policies and procedures regarding Intensive Case Management patients.

• Follows policies and procedures regarding Family Focus patients.

• Fosters cooperation between crisis counselors and MH/MR case managers (this would include follow-up calls to case managers regarding contact with their patients).

• Remains aware of mandated reporter status regarding child abuse.

• Utilizes Childline as appropriate.

• Fosters cooperation between crisis counselors and C&Y case managers.

• Reports suspected Elder Abuse situations to AAA.

• Fosters cooperation between crisis counselors and AAA case managers.

• Documents according to department policy. Content includes: • Psychosocial assessmentAdditional patient information as required • Referral or resolution • Follow-up telephone contact

• Completes and submits required forms within established time-frame.

• Enters patient information (in computer system) promptly.

• Replenishes office supplies as needed.

Common Expectations:

• Completes assignments promptly.

• Secures records to protect confidentiality.

• Stays current on all safety requirements (including required training).

• Participates in the Performance Improvement Plan (including assigned duties).

Qualifications

Qualifications

Minimum Education:

• Bachelors Degree Required

Work Experience:

• 2 years Mental health or crisis intervention experience with unrelated bachelor’s degree Required and

• Psychology, Counseling, Social Work or related field of study Required

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Knowledge, Skills, and Abilities:

• Excellent human relations and oral/written communication skills

• Ability to provide counsel

• Organizational abilities

• Analytical skills

• Visual ability to observe patient behavior and to prepare documentation and written materials

• Physical prowess in order to assist patients

• Ability to work under stress

• Stamina to work for long time spans

• Knowledge of and ability in the care and handling of patients in a specific age group

• Knowledge of basic Emergency Room treatment procedures, psychological medications, human behavior, treatment modalities of Mental Health and Drug and Alcohol clients, CASSP Principals, human service agencies and their functions and a thorough understanding of the Mental Health Law

Benefits Offered:

• Comprehensive health benefits

• Retirement savings plan

• Paid time off (PTO)

• Education assistance

• Financial education and support, including DailyPay

• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org) (https://www.joinwellspan.org/benefits/)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.