Director of the Academic Learning Center

Union County College is a public comprehensive community college providing quality, affordable, accessible educational programs that serve the greater Union County region. It is the oldest of New Jerseys 19 Associate Degree Colleges, serving both career-minded and transfer-oriented students since 1933. The College enrolls almost 30,000 credit, non-credit and continuing education students and is accredited by the Middle States Commission on Higher Education. Many programs lead to the Associate in Arts, Science and Applied Science degrees.

Campus: Cranford

General Description:

The Director of the Academic Learning Centers (ALCs) is responsible for overseeing and coordinating the UCNJ’s peer tutoring program that provides academic support for currently enrolled students. The position collaborates with faculty and staff to ensure the effective delivery of tutorial services to meet the needs of the students.

Characteristics, Duties and Responsibilities:

• Provides vision, strategic leadership, and development of the ALCs goals to align with the College’s Institutional Priorities.

• Ensures a student-centered and service-oriented environment on each campus ALC .

• Collaborates with deans and department managers to create innovative programs that address institutional initiatives in support of degree completion, retention, and graduation.

• Regularly evaluates the processes, procedures, and services for continuous improvement of academic support and department efficiency.

• Integrates the use of AI into tutoring and department processes.

• Recruits, hires, and supervises tutorial staff, including professional, paraprofessional, and peer staff members.

• Supervises Head Tutors responsible for the day-to-day operation of an assigned learning center.

• Oversees the delivery of online tutoring services through synchronous ALC staff sessions and the Tutor.com platform.

• Conducts annual or bi-annual evaluations of full-time and part-time tutorial staff.

• Establishes tutoring schedules in alignment with the College’s course schedule to ensure the appropriate availability of student support each term.

• Collaborates with Creative Services in the development of marketing materials for the ALC services.

• Develops and conducts training materials to meet the overall needs of staff members, as well as training for individuals, specific subject matter, or identified cohorts.

• Oversees the tutoring parameters of any grant in which the ALC is a participating department.

• Oversees the preparation of payroll information.

• Develops and implements assessment tools for the ALC services through outcomes-based approaches.

• Oversees the collection and analysis of appropriate data.

• Prepares summary reports on a weekly, monthly, and annual basis or as requested.

• Maintains current working knowledge of developments in the field of tutoring services.

• Participates in professional development through professional organizations, webinars, and conferences.

• Represents the department at College events to promote tutorial services.

• Attends College meetings and other committees as appropriate or as requested.

• Acts as a liaison between the tutoring program and the faculty of the institution.

• Performs other duties as assigned.

Education Requirements:

• Bachelor’s degree required. Master’s degree preferred.

Experience:

• Minimum of 3-5 years of progressive responsibility in a tutoring center that includes administrative or program management experience

Competencies and Skills Required:

• Minimum of 3-5 years of progressive responsibility in a tutoring center that includes administrative or program management experience

Physical Demands and Work Environment:

• This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.

• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.

• No or very limited exposure to physical risk.

• Some travel required.

Union County College does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, disability, handicap or other legally protected status in its provision of employment, education, and activities, or other services. Union County College is an EEO/AAP Employer/Protected Veteran/Disabled Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Union County College offers a competitive compensation package and salaries that are commensurate with experience and qualifications. The following benefits are also provided: Medical benefits and pension plan offered through the State of NJ; Dental and vision benefits; Vacation days based on accrual system; Ten paid holidays and three floating holidays that are determined by the College; Tuition remission for employee, spouse, and eligible children for credit and non-credit courses; and Tuition reimbursement for approved degree programs at an accredited college or university.