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Sr. ServiceNow Developer - Onsite,In Person Interview

MSys Inc.

Washington, DCFull-timeNo compensation foundTracked 3w agoSeen in employer's feed 2 days ago
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At a glance

Compensation
No compensation found
Location
Washington, DC
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

ITIL Foundation CertificationBachelor's degree

Job overview

MSys Inc. is hiring a Sr. ServiceNow Developer - Onsite,In Person Interview. The role seeks a full‑time ServiceNow Senior Application Developer to administer, configure, and enhance the DC Public Schools ServiceNow platform across multiple modules such as ITSM, HRSD, and Source‑to‑Pay. The developer will partner with business stakeholders, ensure best‑practice configurations, troubleshoot issues, and produce documentation while supporting continuous improvement for district‑wide processes.

Key focus areas include Serve as primary administrator for the DCPS ServiceNow instance, supporting day‑to‑day operations., Configure and maintain ServiceNow applications, including forms, lists, workflows, notifications, and reporting., and Support development and enhancement across multiple ServiceNow modules such as ITSM, HRSD, and S2P..

Important skills include ServiceNow Administration, ServiceNow Configuration, ServiceNow Maintenance, ServiceNow Development, ServiceNow Forms, and ServiceNow Lists. Preferred (not required): HRSD, S2P, REST APIs, and CSM.

Skills & qualifications

RequiredNice to have

Skills

ServiceNow AdministrationServiceNow ConfigurationServiceNow MaintenanceServiceNow DevelopmentServiceNow FormsServiceNow ListsServiceNow WorkflowsServiceNow FlowsServiceNow NotificationsServiceNow ReportingITSMHRSDS2PService CatalogFlow DesignerApprovalsTask RoutingRequirements GatheringTechnical SolutionsServiceNow Best PracticesUpgrade ReadinessTroubleshootingDefect ResolutionProcess AnalysisTechnical DocumentationProcess FlowsUser GuidanceServiceNow Platform FundamentalsServiceNow TablesBusiness RulesClient ScriptsUI PoliciesUI ActionsRolesAccess Control Lists (ACLs)Update SetsPlatform AdministrationJavaScriptServiceNow ScriptingREST APIsSOAP APIsCSMSecOpsIntegration HubData ImportsPublic Sector ExperienceK-12 ExperienceEducation Environment ExperienceHighly Regulated Environment Experience

Qualifications

Bachelor's Degree in Information Technology, Computer Science, or Related Field or Equivalent Professional Experience5+ Years Hands-on ServiceNow Administration ExperienceITIL Foundation Certification8 Years Strong Foundational Knowledge of the ServiceNow Platform8 Years Experience Integrating ServiceNow With External Systems via REST/SOAP APIs10 Years Proficiency in JavaScript for ServiceNow Scripting8 Years Knowledge on UI Policies, and UIActions Roles and Access Control Lists (ACLs) Update Sets and Platform Administration8 Years Experience With One or More ServiceNow Application Areas Such as ITSM, HRSD, S2P, CSM, or SecOps8 Years Experience Building or Supporting System Integrations Using REST APIs, Integration Hub, and Data Imports8 Years Experience Working in a Public Sector, K–12, Education, or Other Highly Regulated EnvironmentServiceNow Certified Application Developer (CAD)

Full job description

**** W2 or 1099 or c2c ***In Person Interview *****Long term project; usually the project goes for multiple years with this customer. Onsite

Description:

The is seeking a full-time ServiceNow Senior Application Developer to support the development, administration, and ongoing enhancement of the district's ServiceNow platform within the Office of Data & Technology. This role will play a critical hands-on role in configuring, maintaining, and evolving ServiceNow to support district-wide business processes across multiple modules, including—but not limited to— Source-to-Pay (S2P), Human Resources Service Delivery (HRSD), IT Service Management (ITSM), IT Asset Management (ITAM), and other modules. The ideal candidate brings strong platform fundamentals, experience supporting enterprise workflows, and the ability to partner effectively with non-technical stakeholders across a large public-sector organization. The ServiceNow Application Developer will ensure solutions are scalable, user-centered, secure, and aligned to DCPS operational priorities, while supporting continuous improvement of service delivery across central office and school-based teams.

Essential Responsibilities

The ServiceNow Application Developer will:

  • Serve as a primary administrator for the DCPS ServiceNow instance, supporting day-to-day service operations and maintenance.

  • Configure and maintain ServiceNow applications, including forms, lists, workflows/flows, notifications and reporting.

  • Support development and enhancement activities across multiple ServiceNow modules, including ITSM, HRSD, S2P, and other modules available.

  • Design and maintain Service Catalog items and end-to-end workflows using Flow Designer, approvals, task routing, and notifications.

  • Collaborate with business stakeholders to gather requirements, translate business needs into technical solutions, and recommend platform-aligned approaches.

  • Coordinate with Office of Chief Technology officer (OCTO) for development, changes and support.

  • Ensure configurations follow ServiceNow best practices, prioritizing configuration over customization and maintaining upgrade readiness.

  • Troubleshoot platform issues, resolve defects, and support continuous improvement through analysis and refinement of existing processes.

  • Develop and maintain technical documentation, including configuration details, process flows, and user guidance.

  • Partner closely with internal IT teams, vendors, and ServiceNow partners as appropriate.

Minimum Qualifications

  • Bachelor's degree in information technology, Computer Science, a related field, or equivalent professional experience.

  • Five or more years of hands-on ServiceNow administration experience, including ownership or co-ownership of a ServiceNow instance.

  • Strong foundational knowledge of the ServiceNow platform, including:

  • Forms, lists, tables, and dictionary configuration

  • Business Rules, Client Scripts, UI Policies, and UI Actions

  • Roles and Access Control Lists (ACLs)

  • Update sets and platform administration

  • Proficiency in JavaScript for ServiceNow scripting (business rules, client scripts, UI policies)

  • Demonstrated experience integrating ServiceNow with external systems via REST/SOAP APIs

  • ITIL Foundation certification or equivalent ITSM process knowledge

Preferred Qualifications

  • ServiceNow Certified Application Developer (CAD) preferred

  • Experience with one or more ServiceNow application areas such as ITSM, HRSD, S2P, CSM, or SecOps.

  • Experience building or supporting system integrations using REST APIs, Integration Hub, and data imports.

  • Experience working in a public sector, K–12, education, or other highly regulated environment

Skills/Requirements

Skill Required Years

Bachelor’s degree in information technology, Computer Science, a related field, or equivalent professional experience. Required 15 Years

Hands-on ServiceNow administration experience, including ownership or co-ownership of a ServiceNow instance. Required 10 Years

Strong foundational knowledge of the ServiceNow platform, including: Forms, lists, tables, and dictionary configuration Business Rules, ClientScripts. Required 8 Years

Experience integrating ServiceNow with external systems via REST/SOAP APIs Required 8 Years

ITIL Foundation certification or equivalent ITSM process knowledge Required

Proficiency in JavaScript for ServiceNow scripting(business rules, client scripts, UI policies) Required 10 Years

Knowledge on UI Policies, and UIActions Roles and Access Control Lists (ACLs) Update sets and platform administration Required 8 Years

ServiceNow Certified Application Developer (CAD) preferred

Experience with one or more ServiceNow application areas such as ITSM, HRSD, S2P, CSM, or SecOps Required 8 Years

Experience building or supporting system integrations using REST APIs, Integration Hub, and data imports. Required 8 Years

Experience working in a public sector, K–12, education, or other highly regulated environment Required 8 Years

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