IELTS Demo Trainers - Part Time (Remote)
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At a glance
Job overview
Leap Finance is hiring an IELTS Demo Trainers - Part Time (Remote). Leap Finance is seeking IELTS Demo Trainers to join their team and help expand their IELTS education program in India. The role involves assessing customer needs, providing information on product features, ensuring high levels of customer satisfaction, and processing point-of-sale purchases. Trainers will also interact with students to get them enrolled in IELTS journeys.
Key focus areas include Assess customers' needs and provide assistance and information on product features, Ensure high levels of customer satisfaction through excellent sales service, and Answer customer queries.
Successful candidates bring Bachelor's In English and 6+ Months IELTS Teaching Experience. Preferred (not required): Sales Principles, Customer Service Practices, Communication, and Interpersonal Skills.
Skills & qualifications
Skills
Qualifications
Full job description
About Role: We're disrupting IELTS education in India and have gained the trust of more than 1,000 delighted students in a very short period of time. We are looking to expand our team of IELTS educators to provide IELTS education to thousands more and help them achieve their dreams of studying abroad. The charter for this role will include: ● Assess customers' needs and provide assistance and information on product features
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Ensure high levels of customer satisfaction through excellent sales service
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Answer customer queries
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Process POS (point of sale) purchases
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“Go the extra mile” to drive sales
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Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis
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Remain knowledgeable on products offered and discuss available options
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Team up with co-workers to ensure proper customer service
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Build productive trust relationships with customers Ideal Persona:
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Taught IELTS for at least 6 months or prior experience as a Sales Associate or Fresh Graduate
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Basic understanding of sales principles and customer service practices
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Proficiency in communication and interpersonal skills
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A friendly and energetic personality with customer service focus
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Track record of over-achieving sales quota
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Hands-on experience with POS transactions
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Graduate Degree in any discipline preferably BA/MA in English Perquisite for this role will include: ● 4 hours of online demo sessions; 6 days a week. ( 5:00PM – 10:00PM) ● Interact with students, get them enrolled & start their IELTS journey
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