Administrative Support Specialist, International Student Services

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Position Summary:

The Center for Global Engagement at Florida Atlantic University is seeking an Administrative Support Specialist - Boca Raton, FL.

The Administrative Support Specialist provides administrative and operational support for international student admissions, enrollment, onboarding, and student services activities within the Center for Global Engagement. This position assists with student record management, documentation processing, immigration-related administrative functions, customer service, and coordination of communications with students, campus partners, and external stakeholders. The incumbent supports the efficient delivery of programs and services by ensuring accuracy, compliance, and timely processing of information while contributing to the University's commitment to student success and global engagement.

Summary of Responsibilities:

• Provides administrative support for the admission, enrollment, and onboarding of international students, assisting with the coordination of processes, documentation, and student records management.

• Assists with student inquiries, reviews student records, maintains data accuracy across institutional systems, updates student information, and organizes required documentation in accordance with university policies and procedures.

• Supports communication among Florida Atlantic University, third-party partners and service providers, prospective students, and campus stakeholders by responding to inquiries, routing information, and facilitating the timely exchange of information throughout the admissions and onboarding process.

• Assists with new student onboarding activities, including orientation preparation, pre-arrival communications, immigration check-in support, and coordination of student readiness requirements.

• Provides administrative support for immigration-related processes, including document preparation, collection and review of supporting materials, data entry, and maintenance of student records in compliance with institutional and regulatory requirements.

• Maintains a high level of customer service while effectively managing multiple priorities, deadlines, and a high-volume workload in a dynamic international student services environment.

• Supports Center for Global Engagement programs, initiatives, events, and operational activities through collaboration with staff, campus partners, and external stakeholders.

• Participates in cross-training and provides general administrative and operational support across functional areas to ensure continuity of services and achievement of departmental goals and objectives.

• Serve as a Designated School Official (DSO), upon meeting eligibility requirements (U.S. Citizen or lawful permanent resident), and perform SEVIS related actions under the direction of the Principal Designated School Official (PDSO) in compliance with federal regulations.

• Performs other job-related duties and responsibilities as assigned in support of the mission, goals, and strategic priorities of the Center for Global Engagement.

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Minimum Qualifications:

Bachelor's degree from an accredited institution in an appropriate area of specialization; or an Associate's degree from an accredited institution in an appropriate area of specialization and two years of related experience required.

Must meet federal eligibility requirements for Designated School Official (DSO) designation, including U.S. citizenship or lawful permanent resident status.

Excellent written, verbal, and interpersonal communication skills, with the ability to effectively interact with students, faculty, staff, and external stakeholders required.

Strong customer service, organizational, and critical thinking skills, with the ability to resolve issues professionally and efficiently required.

Demonstrated ability to manage multiple priorities, maintain a high level of accuracy and attention to detail, and consistently meet deadlines in a fast-paced environment required.

Proficiency in Microsoft Office applications and experience working with databases, student information systems, or other enterprise systems required.

Ability to work effectively with diverse populations, foster positive working relationships, and collaborate successfully in a team oriented environment required.

Preferred Qualifications/Skills:

Experience in higher education, international education, admissions, enrollment services, or student affairs, or a related administrative support role.

Familiarity with student information systems, international student services, SEVIS, and/or immigration-related processes and documentation.

Salary:

$20.00 - $25.00 per hour.

Other Personnel Services (OPS)

College or Department:

Center for Global Engagement: International Student Services

Location:

Boca Raton

Work Days and Hours:

Monday - Friday (minimum of four days per week), part time between the hours of 8 a.m. - 5 p.m., up to 28 hours.

Application Deadline:

2026-08-24

Special Instructions to Applicant:

Temporary positions are not established positions and are paid from OPS funds. Temporary positions are usually not eligible for benefits and retirement; however, they may be eligible for health insurance coverage depending on the average hours worked per week. They provide full-time or part-time employment in an exempt or non-exempt employment situation based on job duties and salary in accordance with the Fair Labor Standards Act (FLSA). Temporary positions do not have layoff rights and may be terminated without prior notice. Applicants hired into Temporary positions may apply for a regular appointment should a vacancy become available.

APPLICATION DOCUMENTS REQUIRED:

Resume

OFFICIAL SEALED TRANSCRIPTS REQUIRED:

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED:

Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMMODATIONS:

Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at [email protected]. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.

Florida Atlantic University is Where Tomorrow Begins.

As a nationally recognized Carnegie R1 research institution and one of only 13 universities nationwide to also hold Carnegie designations for Opportunity and Community Engagement, Florida Atlantic is advancing discovery, driving economic growth, and preparing graduates to lead in a rapidly changing world.

As South Florida's Hometown University, Florida Atlantic serves as a destination for learning, culture, athletics, and community engagement. Through NCAA Division I athletics, world-class performing arts and cultural events, public lectures, gallery exhibitions, environmental education programs, and one of the nation's largest Osher Lifelong Learning Institutes, Florida Atlantic welcomes thousands of residents, visitors, and learners to its campuses each year.

From inspiring environmental education programs to providing enriching experiences for retirees, professionals, families, and sports fans, Florida Atlantic is deeply connected to the communities it serves. Through these experiences and partnerships, the university helps strengthen the region's cultural vitality, workforce, economy and quality of life.

For more information, visit www.fau.edu .

In order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial (http://fau.edu/jobs/applicant-resources/) . To contact Recruitment Services, send an e-mail to [email protected].

Florida Atlantic University is an equal access/equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination. If you require an accommodation to participate in any part of the recruitment process, please contact Florida Atlantic’s Office of Civil Rights and Title IX at 561-297-3004 or send an email to [email protected]. To contact Human Resources, please call 561-297-3057 or email [email protected]. For communications assistance, call 7-1-1.

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Consumer Information

Visit Florida Atlantic's Consumer Information (https://www.fau.edu/finaid/resources/other-resources/#consumer-info) page for more information about financial aid, its campus, facilities, student athletes, campus security, fire safety, as well as preventing drug and alcohol abuse. Paper copies are available upon request by contacting the Office of Student Financial Aid.

Florida Statute 1010.35 - Screening Foreign Researchers

Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).

Florida Atlantic University is an equal opportunity/affirmative action/equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.

Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1.