Scheduler
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
McLaren Health Care is hiring a Scheduler. The Scheduler role at McLaren Health Care in Bay City, Michigan supports patient care by coordinating exams, procedures, and tests, handling insurance verification, and delivering courteous customer service while maintaining confidentiality and accurate records.
Key focus areas include Deliver quality customer service by answering incoming phone calls or contacting patients to schedule appropriate exams., Review screening form and obtain or verify patient and insurance information for accuracy and completeness., and Educate patients on exam preparation and answer related questions to ensure best possible service..
Preferred (not required): Insurance Verification, Authorizations, Referrals, and Scheduling.
Skills & qualifications
Skills
Qualifications
Full job description
Scheduler
Michigan, Bay City (https://careers.mclaren.org/jobs/37563/other-jobs-matching/location-only)
New
Administrative/Clerical (https://careers.mclaren.org/landingpages/administrativeclerical-opportunities-at-mclaren-12)
McLaren Bay Region
26004512 Requisition #
Apply for Job Share this Job Sign Up for Job Alerts
Exciting opportunity for experienced professionals in insurance verification, authorizations, referrals, and scheduling. This position w orks with providers, clinicians, and insurance companies to schedule new evaluations and resolve issues that may delay care or result in denials. Familiarity with ICD-10 terminology and CPT codes, along with excellent customer service and attention to detail is preferred!
Position Summary: Sets up exams, procedures and tests for patients; handles customer service inquiries. Ensures the smooth operation by obtaining accurate and complete patient and insurance information.
Essential Functions and Responsibilities:
-
Deliver quality customer service by answering incoming phone calls or contacting patients by phone to determine appropriate exam/test/procedure and schedule patient appropriately.
-
Review screening form and obtain/verify patient and insurance information to ensure accuracy and completeness.
-
Ensure best possible customer service by properly educating the patient on the exam/test/procedure preparation and answering related questions.
-
Update patient record, including any notes necessary for the technologist, customer, or future reference.
-
Follows site-specific protocols and keeps protocol documentation up-to-date to ensure compliance.
-
Obtains proper approval for schedule changes or cancellations as appropriate.
-
Maintain total confidentiality of personal and financial data.
-
Act in a courteous manner and maintain composure even when dealing with angry or irritated patients.
-
Other clerical duties may include maintaining databases, faxing and scanning patient histories, answering phones, and updating patient account information.
-
Performs other related duties as required and directed.
Qualifications:
Required:
- High School Diploma or GED.
Preferred:
-
Prior scheduling experience.
-
Two years of experience, preferably in health care.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.
Additional Information
-
Schedule: Full-time
-
Requisition ID: 26004512
-
Daily Work Times: Variable Days
-
Hours Per Pay Period: 80
-
On Call: No
-
Weekends: No
You've read the whole posting — now see how you match it.