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Patient Access Representative II - Ophthalmology

Rady Children's Hospital San Diego

San Diego, CAJob$22–30.27/hrSeen 3w ago

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At a glance

Compensation
$22–30.27/hr
Location
San Diego, CA
Work Authorization
Not specified

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Job overview

Rady Children's Hospital San Diego is hiring a Patient Access Representative II - Ophthalmology. Under general supervision, the Patient Access Representative secures and provides medical business information to patient families, guardians, and funding sources, interpreting and communicating details through registration, scheduling, and authorizations while maintaining empathy and confidentiality in a dynamic team environment.

Key focus areas include Secure and provide medical business information to patient families, guardians, and funding sources, Interpret, identify, and communicate information via registration, scheduling, and authorizations, and Maintain empathy and confidentiality while assisting critically ill or injured patients.

Important skills include Listening, Detail Oriented, Empathy, Calm Under Stress, Oral Communication, and Communication. Preferred (not required): Epic EMR and Payment Collection.

Skills & qualifications

RequiredNice to have

Skills

ListeningDetail OrientedEmpathyCalm Under StressOral CommunicationCommunicationConfidentialityMedical Terminology KnowledgeResourcefulnessEpic EMRPayment Collection

Qualifications

High School DiplomaGED or EquivalentAssociate's Degree1+ Years Healthcare ExperienceBilingual English Spanish or Other Languages

Full job description

JOB SUMMARY:

Under general supervision the Patient Access Representative secures and provides appropriate medical business information to and from patient families/guardians and funding sources. In your role you will interpret, identify, communicate and detail information by way of: registration, scheduling and/or acquiring authorizations for patient services in a dynamic team environment. You will have the opportunity to make a difference every day by the duties you perform.

SKILLS REQUIRED:

  • Listens well and devotes full attention to patients and medical professionals alike

  • Detailed and empathetic as the job involves dealing with people who are critically ill or injured

  • The ability to remain calm, even under the most stressful of situations

  • Communicates well, both orally and in writing

  • The ability to maintain confidentiality

  • Possesses a basic understanding of medical terminology and procedures

  • Resourcefulness

MINIMUM QUALIFICATIONS:

High School Diploma, GED, or Equivalent

PREFERRED QUALIFICATIONS:

Associate's Degree

1 year of Healthcare Experience

Experience with Epic or other EMR systems

Experience with payment collection efforts

Bilingual English/Spanish and/or other languages that meet business needs of the department

The current salary range for this position is $22.00 to $30.27

Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.

EOE including disability/vet

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