Work Director II
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At a glance
Job overview
Computershare, Inc. is hiring a Work Director II. The Work Director II at Computershare Corporate Trust directs non-exempt staff, manages moderately complex issues and projects, and ensures individual and department performance and quality standards are met. This role supports strong customer relationships, risk mitigation, and compliance within a dynamic, fast-paced environment.
Key focus areas include Support company with building strong customer relationships, Execute all applicable risk programs, and Fulfill risk and compliance obligations.
Successful candidates bring 2 Years Operations Experience and Demonstrated Leadership Experience. Important skills include Attention To Detail, Accuracy, Communication, Interpersonal Communication, Risk Mitigating, and Compliance. Preferred (not required): EmbTRUST and Mortgage Review.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
JOB DESCRIPTION
Location: Minneapolis, MN (On-Site) Or St. Paul
Working hours: 10am-6pm CST
In this office-based position you'll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.
We give you a world of potential
Computershare Corporate Trust is built on a foundation of "Trust Makes it Work" - expertise, relationships, and innovation you can trust. When you join this dynamic team as a Work Director II you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals.
Do you bring trusted experience to Computershare Corporate Trust? Do your strengths consist of a passion for numbers with high attention to detail and accuracy, excellent verbal, written, and interpersonal communication skills, ability to independently perform tasks within the operations line of business?
Interested? Keep on reading to find out more about what you'll be doing, and the type of person that we're looking for.
A role you will love
As our Work Director II you will direct non-exempt staff with daily tasks and work independently on moderately complex issues and projects. You will provide feedback along the way to make sure that individual and department performance standards and quality standards are met.
Some of your key responsibilities will include:
Supporting company with building strong customer relationships along with strong risk mitigating in a compliance-driven culture
Being accountable for execution of all applicable risk programs which includes effectively following and adhering to applicable organization policies and procedures
Appropriately fulfilling risk and compliance obligations while providing timely and effective escalation and remediation of issues
Placing emphasis on proactive monitoring, governance, risk identification and escalation and making sound risk decisions within the business unit's compliance program requirements
Performing daily operational tasks such as: delegating out daily workflow, researching inquiries, cross training and performing QC
Superior written and verbal communication skills that can be shared with all levels of professionals, executives, and co-workers
Serving as a mentor for junior relationship specialists
This role will include handling heavy items up to 25 pounds.
What will you bring to the role?
We are a global business with an entrepreneurial spirit, and we are proud of that. With that comes with this is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change we often work at.
As a process-driven individual, you will be the guiding hand as we deliver accurate and timely transactions to Corporate Trust accounts.
Strong attention to detail, self-motivation, and ability to multi-task in a deadline-driven environment.
Other key skills required for the role include:
A minimum of 2 years of operations experience demonstrated through work and/or in lieu of military experience
Demonstrated leadership experience including training and providing performance feedback to staff/managers
Effective organizational, multi-tasking, and prioritizing skills and the ability to coordinate multiple tasks and distribute complex work
Excellent verbal, written, and interpersonal communication skills
embTRUST and mortgage review experience
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture
Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
Compensation. The base pay range for this role is $48,006.40 - $72,009.60. This base pay range is specific to Minneapolis, MN and may not be applicable to other locations.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
Expected application deadline: 24th July 2026
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
ABOUT THE TEAM
We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organisation offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're lookingfor people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.
Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjEyNzE0LjEzNzk4QGNvbXB1dGVyc2hhcmVjb21wLmFwbGl0cmFrLmNvbQ
Minimum Education Required
Not Specified
Minimum Experience Required
Not Specified
Shift
First (Day)
Number of Openings
1
Compensation
$48,006.40 - $72,009.60 / Annually
Postal Code
55415
Job Type
Full Time
Place of Work
On-site
Requisition ID
40247
Job Benefits
See job description
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