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FRONT DESK RECEPTIONIST - Weekends

Part-time

YWCA Central Massachusetts

Worcester, MAPart-time$17/hrPosted 3mo agoSeen in employer's feed 1 day ago
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At a glance

Compensation
$17/hr
Location
Worcester, MA
Schedule
Part-time
Work Authorization
Not specified

Job overview

YWCA Central Massachusetts is hiring a FRONT DESK RECEPTIONIST - Weekends. The Front Desk Receptionist provides essential support for the overall operations of the YWCA Central Massachusetts. This role focuses on delivering high-quality customer service to members, participants, and the public in a professional and confidential manner, primarily covering weekend shifts.

Key focus areas include Handle all incoming and outgoing calls, Page staff and residents, and Accept and relay accurate and clearly defined messages.

Successful candidates bring High School Diploma Or Equivalent, Must Be 18 Or Older, and Ability To Lift Up To 15 Pounds. Important skills include Computer Literate, Microsoft Office, Detail-Orientated, Organized, Self-Motivated, and Excellent Communication.

Skills & qualifications

RequiredNice to have

Skills

Computer LiterateMicrosoft OfficeDetail-OrientatedOrganizedSelf-MotivatedExcellent CommunicationPeople SkillsCustomer Service SkillsAbility to PrioritizeEffectively Handle Multiple Tasks

Qualifications

High School Diploma or EquivalentMust Be 18 or OlderAbility to Lift Up to 15 Pounds

Full job description

Salary Range $17.00 - $17.00 Hourly

Level Entry

Position Type Part Time

Job Shift Weekends

Education Level High School

Travel Percentage None

Category Customer Service

Description

Job Title: Front Desk Receptionist Department: Front Desk Support

Reports to: Front Desk Coordinator Effective Date: 4/30/26

Schedule: Saturday and Sunday, 2 pm - 10 pm

Job Summary:

As a receptionist, you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a profession/confidential manner.

Supervisory Responsibilities:

  • None

Duties/Responsibilities:

  • Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages.

  • Greets and directs public to various locations and meetings in the building.

  • Provides information to public regarding programs, workshops, membership, parking and other relevant procedures.

  • Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom.

Qualifications

Required Skills/Abilities:

  • Computer literate, with working knowledge of Microsoft Office products

  • Detail-orientated, organized and self-motivated.

  • Excellent communication, people and customer service skills

  • Ability to prioritize and effectively handle multiple tasks

Education and Experience:

  • High School Diploma or equivalent

  • 18 years or older

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.

  • Must be able to lift up to 15 pounds at times.

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