Quality Improvement Consultant 2

This is a hybrid position.

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.

• We never settle by constantly striving for better.

• We are in it together by supporting one another and those we serve.

• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

Provides senior consultant expertise and leadership to teams. Achieves improved outcomes and sustainable change. Helps BSWH strategy deliver high-quality, safe care. Achieves excellence by regulatory statutes, policies, and procedures.

Essential Functions of the Role

• Serves as a senior internal consultant for quality and patient safety initiatives and medium to large scale projects through BSWH.

• Facilitates, coordinates, and manages projects for quality improvement teams and strategic planning sessions. Provides support for other meetings and committees as needed.

• Provides leadership, coaching, and mentoring to team members and managers in quality care and regulatory issues.

• In partnership with teams and managers, develops indicators and finds improvement opportunities. Monitors and evaluates care quality based on evidence, regulations, and data testing.

• Prepares and submits timely reports on work team progress to stakeholders. These reports include progress, barriers, lessons learned, and related topics for strategic improvement priorities.

• Works with staff to use audit strategies, data extraction, observation, surveys, focus groups, or other tools to improve care and service quality.

• Partners develop, interpret, and administer policies, procedures, and practices. They aim to provide high-quality, safe care and meet federal and state requirements.

• Applies a wide range of data techniques, and process or quality improvement tools to drive improvements.

• Represents BSWH at local, regional, state, or national health care partners.

• Participates and/or manages unit and/or facility huddles.

• Helps the ZERO Harm rounding process as directed by leadership.

Key Success Factors

• Experienced knowledge of tools and techniques of quality performance measurement and data testing.

• Experienced knowledge of Texas, Joint Commission and CMS standards.

• Experienced knowledge of trends, developments, and research in providing high-quality safe care.

• Skilled facilitator, coach, consultant, influencer.

• Management and strategic thinking skills.

• Investigative and problem-solving skills.

• Skilled in the use of computers, and related software applications.

• Excellent verbal, social and written communication skills.

• Able to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, and regulatory issues.

• Able to work collaboratively and effectively with a wide range of stakeholders and across organizational lines and teams.

• Able to identify and deploy required project management processes, tools, and templates needed to successfully drive initiatives.

• Able to partner with key stakeholders to identify impediments to success and recommend and implement corrective action and/or mitigation.

• Able to work alone or with varying levels of direction or indirect supervision and guidance.

• Able to appropriately prioritize tasks to meet desired deadlines.

• Must achieve CPHQ, CPPS, or role-appropriate certification within two years.

• Licensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc. preferred.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's

• EXPERIENCE - 5 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.