*Full-Time* Airport Agent - Customer Service

Overview Come and work for Envoy Air, an American Airlines Group Company, at ROC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

We are hiring immediately, with no experience required!

Pay rate - $16.33 / HR

Responsibilities What’s in it for you?

• Travel for free with your family and friends on flights across the American Airlines global network

• Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy

• 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future

• In this entry level position , you can enjoy paid on the job training and development programs to take your career to the next level

• Both full-time and part-time positions available

• Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever

• Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert

What you will be doing!

• Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip. Don’t let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience

• This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner

• No time for the gym? No problem! You will get a good workout in while lifting the customers’ bags onto the belt and seeing them off to their destination

• This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!

Qualifications Requirements:

• Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds

• 18 years or older

• High school diploma, GED, or international equivalent

• Ability to pass a pre-employment drug screen and background check

• Authorized to work in U.S. without sponsorship

• Must possess at least one form of TSA-acceptable identification for business travel purposes.

Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.