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OCM Lead

NTT Data Americas, Inc.

West Fargo, NDRemoteJob$130–135K/yrPosted 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$130–135K/yr
Location
West Fargo, NDRemote
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Prosci CertificationACMP CertificationEquivalent OCM CertificationBachelor's degree

Job overview

NTT Data Americas, Inc. is hiring an OCM Lead. The People and Organization Senior Manager will help clients meet evolving business demands by delivering high-quality work and innovative solutions. This role involves acting as a senior advisor to global clients, leading comprehensive OCM strategies, and driving adoption to achieve desired business results. The manager will also contribute internally by coaching consulting talent, supporting business development, and assisting with thought leadership.

Key focus areas include Be an expert, senior advisor to global clients, Develop, lead, and execute comprehensive and customized People & Organization and OCM strategies, and Drive faster adoption, increased utilization, and greater proficiency of affected employees.

Successful candidates bring Bachelor's In Business, Bachelor's In HR, and Bachelor's In Organizational Development. Important skills include Develop OCM Strategies, Execute OCM Strategies, Maximize Employee Adoption, Minimize Resistance, Manage Change Readiness, and Manage Adoption Baseline. Preferred (not required): Organization Development, Organization Design, Organizational Effectiveness, and Culture Transformation.

Skills & qualifications

RequiredNice to have

Skills

Develop OCM StrategiesExecute OCM StrategiesMaximize Employee AdoptionMinimize ResistanceManage Change ReadinessManage Adoption BaselineMeasurement and MonitoringDesign Change Advocates NetworkMobilize Change Advocates NetworkManage Change Advocates NetworkApply OCM MethodologiesDevelop Customized Client Change Management ApproachIdentify Innovative Ways to Accelerate ChangeCoach Consulting TalentManage Consulting TalentMentor Consulting TalentSolution DesignClient ProposalsBudget ForecastingBudget ManagementEngagement PlanningResourcingBuild Internal NetworkBuild PartnershipsEvaluating Potential CandidatesInterviewingThought Leadership DevelopmentCollateral DevelopmentTools DevelopmentTemplates DevelopmentOrganization DevelopmentOrganization DesignOrganizational EffectivenessCulture TransformationWorkforce TransformationLearning DesignTraining DesignLearning DevelopmentTraining DevelopmentLearning DeliveryTraining DeliverySAPSalesforceServiceNowCommunication SkillsCraft Executive SummariesCraft Detailed Information and ReportsTeam PlayerLeads by ExampleConsistent Performer

Qualifications

Bachelor's in BusinessBachelor's in HRBachelor's in Organizational DevelopmentBachelor's in I/O PsychologyBachelor's in CommunicationsEquivalent Combination of Related Education, Training, and Experience5 Years Recent Big 4 Consulting Firm Experience5 Years Leading Medium to Complex OCM Engagements2+ Years Building Matrixed and Cross-Functional TeamProsci CertificationACMP CertificationEquivalent OCM Certification

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Job Description:

People and Organization Senior Manager

Who we are:

NTT DATA's People & Organizational Consulting Practice delivers on the promise to help our client's people and organizations meet the evolving demands of business and the workforce. We partner with organizations to deliver solutions that meet employees where they are and prepare them for the future.

How You'll Help Us:

By consistently delivering high quality work, our consultants can help build and maintain strong client relationships, leading to repeat business and positive referrals. You can help us by sharing your knowledge and expertise and bringing innovative solutions to our client challenges. This will help us stand out in a competitive market and help us drive business growth.

How We Will Help You:

NTT Data supports our consultants in several keyways to ensure your success and well-being. Some of these ways include:

Comprehensive Training and Development through continuous learning opportunities and coaching/mentoring through career challenges

Career Advancement Opportunities by outlining clear career pathways for promotions and role advancements and constructive feedback through regular evaluations.

Work-Life Balance Support

Strong and inclusive organizational culture

Access to cutting edge technology for best practices and insights within the organization

Community and Networking through industry events, conferences and internal communities where you can connect with likeminded colleagues to share experiences

Why the Role Is Important:

NTT DATA is seeking a dynamic People & Organization / OCM Consulting Senior Manager to delight our clients and help build a successful People & Organization

consulting Practice. As a Senior Leader in this practice, your typical day will include both client and internal practice contributions:

Client contributions:

Be an expert, senior advisor to global clients embarking on a change initiative.

Develop, lead, and execute comprehensive and customized People & Organization and OCM strategies to maximize employee adoption and minimize resistance.

Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients.

Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of People & Organization activities.

Design, mobilize, and manage a network of change advocates.

Apply best practice OCM methodologies to develop a customized client change management approach.

Identify new and innovative ways to accelerate clients through their change journey.

Internal practice contributions:

Coach, manage, and mentor consulting talent at various levels to high-performance / high results.

Support leaders in business development in the form of solution design, client proposals, budget forecasting and management, engagement planning and resourcing.

Build internal network and partnerships for business expansion opportunities and career growth.

Engage in hiring process including evaluating potential candidates and interviewing.

Assist with development of thought leadership, collateral, tools, and templates.

Required Qualifications:

You have a bachelor's degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.

You have 5 years recent Big 4 and/or boutique consulting firm experience where you contributed to growing a practice, partnered with sales and account teams, and developed advisory level client relationships. You developed pricing estimates and presentations that drove business development efforts.

You have 5 years of experience leading successful medium to complex organizational change management engagements

You have 2 or more years' experience building, leading, coaching, and managing a matrixed and cross-functional team of up to 20 members.

You have Prosci, ACMP or an equivalent OCM certification.

You have the ability to travel up to 50%.

Preferred Skills:

You have 2 or more years in organization development / design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery; Configured Platforms (i.e. SAP, Salesforce, ServiceNow) implementations.

You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership.

You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do " attitude, and a results-driven commitment to success.

Ideal Mindset:

The ideal mindset of a Management Consultant involves a blend of strategic thinking, adaptability, and strong interpersonal skills. This mindset enables us to deliver high value solutions, build strong client relationships, and lead teams effectively in a constantly changing business environment.

Must reside in the US

#LI-NorthAmerica

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is [130 - 135 $ W2 range]. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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