Medical Office Representative Full Time Days
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At a glance
Job overview
AdventHealth is hiring a Medical Office Representative Full Time Days. AdventHealth seeks a Medical Office Representative to answer calls, welcome patients, verify demographics, register services, ensure financial assessments, maintain communication with clinical partners, provide coverage, perform specialty duties, promote safety, educate patients, request co‑pays, and perform other assigned duties.
Key focus areas include Answer incoming phone calls, respond to inquiries, and direct calls appropriately., Welcome patients; update, verify, and enter patient demographics, insurance, and billing information and process forms into appropriate systems., and Register patients for services, ensure accuracy, facilitate timely discharge, and maximize reimbursement..
Successful candidates bring High School Grad Or Equivalent. Preferred (not required): Medical Terminology, Coding, Charge Entry, and Payment Collection.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
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Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
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Paid Time Off from Day One
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403-B Retirement Plan
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4 Weeks 100% Paid Parental Leave
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Career Development
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Whole Person Well-being Resources
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Mental Health Resources and Support
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Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
2350 MEADOWS BLVD
City:
CASTLE ROCK
State:
Colorado
Postal Code:
80109
Job Description:
Job locations:
145 INVERNESS -Ortho and Spine Inverness
2356 MEADOWS -RidgeGate OBGYN
4350 LIMELIGHT -Neurosurgery One
2356 MEADOWS - Family Med at the Meadows
2360 MEADOWS BLVD -Orthopedics
2360 Meadows BLVD -Hematology and Oncology
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Answers incoming phone calls, responds to inquiries, and directs calls appropriately.
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Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems.
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Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement.
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Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.
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Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences.
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Provides timely and continual coverage of assigned work area to offer prompt patient service and availability for all clinical partners’ registration needs.
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Performs specialty services and duties as requested to ensure the smooth operation of the Guest Services departments.
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Promotes a safe work environment. Communicates patients’ status to appropriate team members and keeps patients apprised to maintain effective operational flow.
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Provides education to patients regarding test locations, patient portal use, and follow-up (non-clinical) actions.
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Requests co-pays and/or outstanding balance at the time of check-in respectfully but firmly. Other duties as assigned.
Knowledge, Skills, and Abilities:
Education:
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Associate and/or higher-level education or completed coursework in health services administration or other related medical or business field. [Preferred]
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High School Grad or Equiv [Required]
Field of Study:
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High School Grad or Equivalent Required
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Associate's Degree in Health Services Administration or other related medical or business field Preferred
Work Experience:
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1+ customer services and medical office or equivalent with medical terminology, coding, charge entry and payment collection. [Preferred]
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Prior collections experience. [Preferred]
Additional Information:
Licenses and Certifications:
- Certified Healthcare Access Associate (CHAA) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$19.38 - $31.01
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Category: Administrative & Executive Services
Organization: AdventHealth Medical Group Castle Rock
Schedule: Full time
Shift: Day
Req ID: 152689608
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