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General Manager - Natick Mall (NEW STORE)

Gap Inc (Gap/Old Navy/Athleta)

Natick, MARemoteFull-timeNo compensation foundPosted 3w agoChecked 1w ago
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At a glance

Compensation
No compensation found
Location
Natick, MARemote
Schedule
Full-time
Work Authorization
Not specified

Job overview

Gap Inc (Gap/Old Navy/Athleta) is hiring a General Manager - Natick Mall (NEW STORE). The General Manager leads the store team to deliver a profitable business plan, ensuring key metrics are met, linking brand vision to store execution, and driving sales growth across operations, merchandising, product, and talent development while fostering an inclusive environment and compliance.

Key focus areas include Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators, Drive profitable sales through forecasting and scheduling, and Manages store budget for daily operations in support of the P&L.

Important skills include Analyzes Results, Identifies Opportunities, Makes Decisions, Drive Profitable Sales, Forecasting, and Scheduling.

Skills & qualifications

RequiredNice to have

Skills

Analyzes ResultsIdentifies OpportunitiesMakes DecisionsDrive Profitable SalesForecastingSchedulingManages Store BudgetBuilds Productive TeamsProcurementSelecting TalentDeveloping PeopleCoachingFeedbackTeaches and TrainsBuild CapabilitiesLeads ImplementationExecution of SOPsCreates Inclusive EnvironmentImplements Action PlansMaximizes EfficienciesMaximizes ProductivityPerforms Service Leader DutiesRepresents the BrandUnderstands CompetitorsPromotes Community InvolvementLeverages OMNIEnsures Compliance StandardsDeliver ResultsEffectively Communicate With CustomersEffectively Communicate With EmployeesBusiness AcumenTime ManagementPlanning

Qualifications

3-5 Years of Retail Experience Leading OthersAbility to Maneuver Around Sales FloorAbility to Maneuver Around Stock RoomAbility to Maneuver Around OfficeWork Around and With ChemicalsLift/Carry Up to 30 LbsAbility to Work a Flexible ScheduleAbility to TravelCollege Degree or Equivalent Experience

Full job description

About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do

  • Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators

  • Drive profitable sales through forecasting and scheduling

  • Manages store budget for daily operations in support of the P&L

  • Builds highly productive teams through sourcing, selecting and developing people

  • Accountable for team performance through coaching and feedback.

  • Teaches and trains to build capabilities.

  • Leads the implementation and execution of all Standard Operating Procedures and initiatives

  • Creates an inclusive environment

  • Implements action plans to maximize efficiencies and productivity

  • Performs Service Leader duties

  • Represents the brand and understands the competitors

  • Promotes community involvement

  • Leverages OMNI to deliver a frictionless customer experience

  • Ensures all compliance standards are met

Who You Are

  • 3-5 years of retail experience leading others

  • College degree or equivalent experience preferred

  • Demonstrated ability to deliver results

  • Ability to effectively communicate with customers and employees

  • College degree preferred

  • Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.

  • Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays

  • Ability to travel as required

  • Business Acumen skills

  • Established time management skills

  • Strong planning and prioritization skills

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