Retail Bike Technician
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At a glance
Job overview
Dick's Sporting Goods is hiring a Retail Bike Technician. At Dick’s Sporting Goods, the Retail Bike Technician delivers a differentiated experience for cyclists by expertly building, repairing, and recommending bicycles. Leveraging personal expertise and industry trends, the technician engages customers passionately, upholds merchandise standards, promotes store programs, and collaborates with teammates to meet sales goals while maintaining safety and operational policies.
Key focus areas include Create a world‑class customer experience by providing passionate service and selling through engagement., Uphold company standards for merchandise presentation in the Bike Department., and Demonstrate genuine interaction with customers, showcasing passion and knowledge of cycling..
Important skills include Bicycle Repair, Customer Service, Sales, Product Knowledge, Merchandise Presentation, and Safety Procedures.
Skills & qualifications
Skills
Full job description
At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
The Bike Technician is a technically focused role centered around providing a differentiated customer experience specifically to cyclists. The Bike Tech is responsible for building and repairing bicycles according to established procedures. This individual will pull from personal experiences and industry
research and trends to provide strong product recommendations that align to the customer’s needs.
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Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically (but not limited to) our Bike Department.
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Uphold company standards for merchandise presentation.
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Demonstrate ability to genuinely interact with customers to show passion, knowledge,
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dedication, and commitment in their sport or activity.
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Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.
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Achieve sales goals through selling bikes and related merchandise.
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Build and repair bikes in accordance with established procedures. Assist with the assembly of exercise equipment as needed.
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Maintains merchandise presentation standards and signage of Bike Department to Company standards as directed.
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Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
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Takes an all-hands-on-deck approach to support the team across the store.
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Performs other tasks as assigned by management.
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
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Ensures Accountability
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Customer-Focus
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Collaborative
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Instills Trust
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Decision-Quality/Decision-Making Abilities
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Action-Oriented
QUALIFICATIONS:
Targeted Pay Range: $16.00 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
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