Switchboard Operator
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At a glance
Job overview
Ascension Health is hiring a Switchboard Operator. The Switchboard Operator at St. Elizabeth Hospital in Appleton, WI, is responsible for receiving and relaying internal and external calls, providing general information, and maintaining desk directories and reference materials. This role also involves operating beeper and paging systems to contact personnel and code teams, and communicating codes, alerts, drills, and other announcements according to established policies and disaster management plans.
Key focus areas include Receive and relay internal and external calls, Provide general information according to protocol, and Maintain desk directories, on-call list, reference guides and other associated reference materials.
Successful candidates bring High School Diploma Equivalency and 1 Year Of Applicable Cumulative Job Specific Experience.
Skills & qualifications
Qualifications
Full job description
Your future role at a glance
Location: Appleton, WI
Facility: St. Elizabeth Hospital
Department: Telecommunications
Schedule: Day and Evening Shift | PRN
Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Benefits that help you thrive
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Retirement: 403(b) plan
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Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
How you’ll make an impact in this role
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Receive and relay internal and external calls and provides general information according to protocol.
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Maintain desk directories, on-call list, reference guides and other associated reference materials.
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Operate beeper and paging system to contact personnel and code team.
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Communicate codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.
What minimum requirements you’ll need
Education:
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High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
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Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.
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