Consultant, IT Product/Implementation Business Analyst

The Business Analyst is an individual contributor responsible for eliciting, analyzing, and documenting business and functional requirements to support the delivery of high‑quality technology solutions. This role serves as a key liaison between business partners and technology teams, ensuring business needs are clearly understood, translated, and traceable through design, build, testing, and release.

This Business Analyst role partners closely with Solution Owners, Technical Leads, Project Managers, QA, and Business Subject Matter Experts to ensure requirements are complete, testable, and aligned to business outcomes. This role operates independently on complex initiatives and contributes to consistent delivery execution through strong analysis, documentation, and communication practices.

Within Sonexus, Business Analysts help ensure Patient Access and Support Services are enabled through well‑defined requirements, clear process understanding, and strong collaboration between business and IT teams—supporting reliable platforms that enable patient journeys, program operations, and client engagements.

Responsibilities

• Elicit, analyze, and document business, functional, and non‑functional requirements for assigned initiatives

• Manage requirement changes, ensuring traceability, version control, and auditability throughout the delivery lifecycle

• Develop clear acceptance criteria, use cases, and user stories that support design, build, and testing activities

• Ensure requirements reflect both business needs and downstream operational considerations

• Analyze current‑state and future‑state business processes, identifying gaps, dependencies, and improvement opportunities

• Create and maintain process flows, functional models, and solution documentation (e.g., workflows, wireframes where applicable)

• Understand supported applications and integrations to ensure scope completeness and proper impact analysis

• Partner with Solution Owners, Technical Leads, Project Managers, and QA to support end‑to‑end SDLC execution

• Contribute to test planning by supporting creation of test scenarios, test cases, and data aligned to requirements

• Support business acceptance activities, ensuring delivered solutions meet documented requirements and intended outcomes

• Proactively identify risks, dependencies, and requirement gaps and communicate impacts clearly

• Serve as an effective liaison between business stakeholders and technical teams

• Facilitate requirement discussions, refinement sessions, and cross‑functional meetings

• Provide clear written and verbal communication tailored to both technical and non‑technical audiences

• Communicate status, risks, and impacts in a timely and transparent manner

Qualifications

• Bachelor’s degree in a related field or equivalent work experience preferred

• 4–8 years of experience in a Business Analyst or similar role preferred

• Proven experience gathering requirements from non technical stakeholders and partnering with technical teams

• Strong understanding of SDLC processes and the role of Business Analysis across delivery phases

• Experience working within Agile or hybrid delivery frameworks

• Strong analytical, problem solving, and critical thinking skills

• Excellent written and verbal communication skills

• Experience supporting enterprise or healthcare technology solutions

• Familiarity with Salesforce or similar CRM platforms

• Experience writing detailed test cases and supporting QA activities

• Proficiency with documentation tools and standard desktop applications (e.g., Word, Excel, PowerPoint)

Anticipated salary range: $80,900 - $115,500

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 10/12/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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