Title Specialist I (Manheim)
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At a glance
Job overview
The Title Specialist I processes vehicle titles, enters payments, verifies accuracy, and resolves titling issues while interacting with customers, dealers, and regulatory agencies. Responsibilities include maintaining DMV knowledge, handling phone calls, using AS400 for sale day transactions, running reports, assisting with audits, and supporting safety initiatives, with occasional overtime as needed.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Company Cox Automotive - USA Job Family Group
Vehicle Operations Job Profile
Title Specialist I Management Level
Individual Contributor Flexible Work Option
No remote option; must work at a specified Cox location Travel %
No Work Shift
Day Compensation Hourly base pay rate is $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description
Key Responsibilities:
- Process and re-assign titles for vehicles sold by the auction.
- Enter payments into the system received by buyers/sellers and ensure they are applied accurately and timely.
- Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title in the state for which it is filed. Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc.
- Determine negotiability of title document and assess for potential fraud. Report any title discrepancies.
- Resolve titling issues through interaction with customers, dealers and regulatory agencies. Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary.
- Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed.
- Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
- Perform other duties such as processing sale day transactions using the AS400 and providing customer service.
- Run outstanding title reports, review and contact sellers regarding outstanding titles.
- Assist with sale day balancing activities.
- Assist with title and check audits.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
- Perform other duties as assigned by management.
- May be required to work overtime (more than 40 hours per week) as business needs dictate.
Qualifications: Minimum-
- High School Diploma/GED
- Generally, less than 2 years of experience
- Effective communication skills
- Possesses good problem-solving, organizational, and computer skills.
- Basic computer software skills required.
- Vision abilities that include close, distance and depth perception.
Preferred:
- Experience in the auction/automobile industry or at the Department of Motor Vehicles.
- Notary seals and stamps
Work Environment: Office setting.
Drug Testing
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
EOE, including disability/vets
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
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