Service Advisor
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Requirements
Credentials this posting asks for.
Job overview
Lithia & Driveway is hiring a Service Advisor. The role involves promoting communication between customers and technicians, identifying vehicle concerns, preparing estimates, managing repair orders, communicating service needs, verifying warranty coverage, and keeping customers informed while focusing on customer satisfaction and long-term relationships.
Key focus areas include Promote communication between customers and technicians, Identify vehicle concerns and recommend appropriate services, and Prepare accurate estimates for parts, labor, and repairs.
Important skills include Customer Communication, Identify Vehicle Concerns, Recommend Appropriate Services, Prepare Accurate Estimates, Write Repair Orders, and Manage Repair Orders.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Dealership:L0711 DCH Wappingers Falls Toyota
Wappingers Falls Toyota
NOW HIRING: AUTOMOTIVE SERVICE ADVISORS
Schedule: Open availability required, including Saturdays
You will report to the Fixed Ops Manager.
This is an onsite position.
If you like being busy and enjoy helping customers, this is your opportunity to apply today. You can maximize your earning potential by joining a high-performing service team. You will focus on customer satisfaction and long-term relationships.
What You'll Do
-
Promote communication between customers and technicians
-
Identify vehicle concerns and recommend appropriate services
-
Prepare accurate estimates for parts, labor, and repairs
-
Write and manage repair orders (ROs) from start to finish
-
Communicate additional service needs based on inspections
-
Verify and process warranty and service contract coverage
-
Keep customers informed on timelines, costs, and service updates
What We're Looking For
-
Previous Service Advisor experience
-
Automotive technician background
-
Deliver high-quality customer support
-
3+ years of experience with vehicle systems and maintenance
-
Team-oriented
-
Valid driver's license and clean driving record
Compensation
$64,000 – $161,000 annually
(Earnings based on performance, experience, and commission)
Benefits
-
Medical, Dental, and Vision coverage
-
Paid Time Off & Holidays
-
Paid Family Leave
-
401(k) with company participation
-
Employee Stock Purchase Plan
-
Paid Life Insurance and Disability coverage
-
Ongoing training through Lithia Learning Center
-
Vehicle purchase discounts and wellness programs
Requirements: High school diploma (or equivalent), 18+
We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.
You've read the whole posting — now see how you match it.