Patient Service Specialist- FLOAT/SPLIT
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At a glance
Job overview
Select Medical is hiring a Patient Service Specialist- FLOAT/SPLIT. Select Medical seeks a Patient Service Specialist to provide exceptional front‑desk service at its outpatient physical therapy center in Ballwin, MO, floating between locations in the St. Louis area. The role involves greeting patients, scheduling appointments, handling insurance tasks and co‑pays, and ensuring a positive care experience.
Key focus areas include Greet and register patients, explain visit expectations and next‑appointment details, Schedule patient appointments in person and by phone, and Communicate regularly with insurance, translation companies, operational leaders, and business development teams.
Preferred (not required): Patient Registration, Appointment Scheduling, Insurance Verification, and Co‑pay Collection.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Position: Patient Service Specialist- FLOAT/SPLIT
Location: Ballwin, MO
Type of Employment: Full-time
Schedule:
Monday- Floating
Tuesday- Ballwin 1:30-6:30
Wednesday- Floating
Thursday- Floating
Friday- Ballwin 1:30-6:30
Will be required to float into St. Louis City, St. Louis County, Jefferson County, Warren County, and St. Charles County. Illinois counties include Monroe, Madison, and St. Clair County.
Compensation: $19/hour- Increases based on experience.
When patients enter our outpatient physical therapy center , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
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Start Strong : Our mentorship and orientation programs ensure a successful transition
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Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
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Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
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Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
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Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
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Schedule patient appointments in person and via phone
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Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
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Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
- High School Diploma or GED
Preferred:
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1 Year Front Desk experience
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Healthcare experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Location : Location US-MO-Ballwin
Job ID 379615
Position Type Full Time
Experience (Years) 1
Category Administrative - Administrative Services
Company SSM Health Physical Therapy
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