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Strategic Sales Account Manager

ATI

Cudahy, WIJobNo compensation foundTracked 2w agoSeen in employer's feed 6 days ago
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At a glance

Compensation
No compensation found
Location
Cudahy, WI
Work Authorization
Not specified

Job overview

ATI is hiring a Strategic Sales Account Manager. ATI is seeking a Strategic Account Manager in Cudahy, WI to drive strategic growth, maintain and strengthen customer relationships, and ensure alignment with company and customer goals. The role involves coordinating quotations, handling orders, communicating with cross‑functional teams, providing forecasts, and resolving issues to support successful delivery of forged products.

Key focus areas include Maintain and strengthen customer relationships., Initiate quotation proposals through internal procedure, negotiate pricing with assistance from Program Sales Manager and obtain orders which meet customer and ATI Forged Products requirements., and Review customer orders for any errors or updates that may need to be made prior to entry into system..

Preferred (not required): Strategic Account Management, CRM, Negotiation, and Quotation Preparation.

Skills & qualifications

RequiredNice to have

Skills

Strategic Account ManagementCRMNegotiationQuotation PreparationOrder ReviewCross Functional CollaborationCommunicationProblem SolvingDetail OrientedForecastingProduction Planning CoordinationCustomer ServiceComplaint ResolutionQuality Assurance CoordinationReportingPayment Discrepancy Resolution

Full job description

Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us.

ATI is currently seeking a Strategic Account Manager to join our team in Cudahy, WI. As a Strategic Account Manager, you will report to a Program Manager and play an integral role in our continued success and in driving strategic growth and helping ensure we are meeting ATI and customer goals and objectives.

A successful Strategic Account Manager is a critical thinker, detail oriented, and is able to support customer inquiries and requests in a timely and appropriate manner. In order to become successful, you will have to quickly learn ATI, our products, and build strong relationships with customers and internal cross-functional teams including, production, planning, supply chain and other key stakeholders.

Summary

  • Maintain and strengthen customer relationships.

  • Initiate quotation proposals through internal procedure, negotiate pricing with assistance from Program Sales Manager and obtain orders which meet customer and ATI Forged Products requirements.

  • Review customer orders for any errors or updates that may need to be made prior to entry into system.

  • Coordinate communication between ATI Forged Products and customer regarding contractual or technical questions that may arise and establish verbal and written commitments between ATI Cudahy and customer.

  • Perform internal and customer follow-up necessary to service customer needs.

  • Work with Program Sales Manager to execute strategic customer and / or market commercial initiatives across all of the ATI Forged Products facilities.

  • Provide Sales Management with statistics on sales order and shipment projections via monthly, and yearly forecasts to facilitate proper decision-making and goal setting.

  • Interface closely with the Engineering Design, Technical, Production Planning and Operations teams across all of the ATI Forged Products facilities.

  • Work with Production Planning to provide a weekly line of balance to customers. Escalate part priorities with Program Sales Manager as needed. Communicate weekly status updates to customers and Program Sales Manager.

  • Responsible for effective handling of customer complaints to assure prompt resolution and desired customer relations.

  • Participate in, and eventually lead, customer contact via plant visits and offsite discussions.

  • Coordinate submissions by the Quality Department for customer review of non-conforming materials to assure compliance to contractual requirements procedure, and timeliness consistent with Sales Department and ATI Forged Products objectives. Assist Quality Department in obtaining timely resolution.

  • Complete and submit customer reports as needed.

  • Resolve payment discrepancies with customers as needed.

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