Customer Service Representative
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At a glance
Job overview
Carma is hiring a Customer Service Representative. Carma is a digital pre-owned car dealership aiming to revolutionize the Australian automotive industry by providing a seamless car buying and selling experience. As a Customer Service Representative, you will be the primary contact for customers, ensuring their journey is smooth and enjoyable. This role involves close collaboration with buying, sales, and delivery teams, utilizing problem-solving, creativity, and empathy to assist customers.
Preferred (not required): Problem-Solving, Creativity, and Empathy.
Skills & qualifications
Skills
Full job description
At Carma , we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car buying (and selling!) experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we’re powered by the best people and we’d love for you to come along for the ride!
As a Customer Service Representative in our team, you’ll be the friendly voice of Carma. You’ll help make our customer's journey smooth, simple, and even a little fun, while working closely with the buying, sales and delivery teams to keep everything running like clockwork. No two days are the same, and your problem-solving, creativity, and empathy will make all the difference to our customers.
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