Lead Food Services Team Member
Pilot Company (Pilot Flying J)
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At a glance
Job overview
Pilot Company (Pilot Flying J) is hiring a Lead Food Services Team Member. The role provides operational support to the restaurant management team, supervising activities during non‑peak hours, maintaining brand standards, monitoring food preparation, cash handling, labor usage, safety, and hospitality goals while assisting with training and ensuring compliance with policies.
Key focus areas include Maintain brand and PTC restaurant operational standards, Execute shift plan, and Follow up assigned tasks.
Important skills include Operational Standards, Shift Plan Execution, Task Follow-up, Food Prep Monitoring, Register Procedures Monitoring, and Cash Handling Policies And Processes.
Skills & qualifications
Skills
Benefits
Full job description
The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include:
- Maintains Brand and PTC restaurant operational standards
- Executes shift plan
- Follows up assigned tasks
- Assists management team
- Works hourly positions
- Monitors food prep and register procedures and cash handling policies and processes
- Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards
- Provides direction to team members during shift
- Ensures restaurant cleaning processes and methods are followed
- Monitors labor usage and break policy according to Blue Cube
- Adheres to restaurant plans/objectives as set by Restaurant General Manager
- Assists with training and cross training of team members as directed
- Adheres to all Brand and PTC processes and policies
- Monitors register procedures and cash handling policies and processes
- Maintains safe working conditions by following all safety and security policies and processes
- Ensures all team members are adhering to Brand and PTC’s dress code standards
- Follows all Brand maintenance processes and methods
- Advises Restaurant General Manager as to performance/discipline problems
- Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
- Ensures compliance of Brand and PTC marketing and ensures products are available and fresh
- Works hourly positions
- Other duties as assigned by management
Pay Rates Starting between: $14.00 - $20.13 / hour
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
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